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OWA 2000 new message issue.

Posted on 2007-07-24
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Last Modified: 2008-07-10
We have just set up a new OWA front end for Exchange 2000.  It appears to be functioning fine with the expeption that when a user attempts to write a new email the area of the page where the new email would normally go is all gray'd out.  Can't click or type in it at all.  The same happens to forwards/replies.  Anyone experiance this?
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Question by:stamperb
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Expert Comment

by:consultkhan
ID: 19562814
HI,
What is the client operating system where OWA is opened ?
and what is the internet explorer version ?
This is a known issue for VISTA clients.
thanks.
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Author Comment

by:stamperb
ID: 19565088
We have no vista clients.  We're all XP and we've verified the issue exists with IE 6 and IE 7.  
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Author Comment

by:stamperb
ID: 19577307
There is a hotfix for this we had to call Microsoft to get.
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Expert Comment

by:TimGriezitis
ID: 19692475
I've got the same issue which I think needs the same hotfix. What fix should I ask for when I call (do you have a MS ref to state?). Thanks
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by:stamperb
ID: 19848337
Soory I didn't get back sooner.  Here was what I found on this as I was not the one who requested the Hotfix.  Below is what we recieved from microsoft with the url to the hotfix.  Of course its password protected but maybe if you call this will help.
Package:
-----------------------------------------------------------
KB Article Number(s): 911829
Language: English
Platform: i386
Location: (http://hotfixv4.microsoft.com/Exchange%202000/sp4/Fix257062/6618.1/free/259394_ENU_i386_zip.exe)
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