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It already has a mapping tool on the vendors side of the vpn. &nbsp;They are using screwdriver. &nbsp;Any other thoughts.
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It already has a mapping tool on the vendors side of the vpn.  They are using screwdriver.  Any other thoughts.

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There seems to be an issue with the mapping program they are using. &nbsp;I also had to put them on the same subtnet. &nbsp;The mappping program was taking too long and could not find the printers.
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There seems to be an issue with the mapping program they are using.  I also had to put them on the same subtnet.  The mappping program was taking too long and could not find the printers.

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I have serveral users connecting to software through RDP over a VPN connection. &nbsp;They couldn't print. &nbsp;They had too new of a version of RDP and it was interfering with the software. &nbsp;Taking them back one version fixed the issue. &nbsp;They printed for about a week. &nbsp;They call today and when they first log in they get the printers. &nbsp;They are telling me they are dispappearing after they are logged infor a while???? &nbsp;I am desperate. &nbsp;I have no access to the other software they are connecting to. &nbsp;The software vendor continually says it is our issue not theirs (go figure). &nbsp;All I know is I have directors and VP starting to get upset because these billers can print their claims. &nbsp;Any help would greatly be appreciated.<br />
Thanks.
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I have serveral users connecting to software through RDP over a VPN connection.  They couldn't print.  They had too new of a version of RDP and it was interfering with the software.  Taking them back one version fixed the issue.  They printed for about a week.  They call today and when they first log in they get the printers.  They are telling me they are dispappearing after they are logged infor a while????  I am desperate.  I have no access to the other software they are connecting to.  The software vendor continually says it is our issue not theirs (go figure).  All I know is I have directors and VP starting to get upset because these billers can print their claims.  Any help would greatly be appreciated.
Thanks.

RDP connection over a VPN keeps loosing printer mapping

The Microsoft Server topic includes all of the legacy versions of the operating system, including the Windows NT 3.1, NT 3.5, NT 4.0 and Windows 2000 and Windows Home Server versions.

Microsoft Server OS

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.