Mac printing to HP Jet Direct Printers is a woe
Posted on 2007-07-24
I have a user that has a Powermac G5 machine with OSx 10.4.2 (the latest I believe). The problem is with his printing. We have several HP printers that have jet-direct cards with IP addresses. He used to be able to print to them just fine, however, now they do not work. I even went as far as resetting the printer settings, so now I am trying to re-create the printers. I click on the + button & insert the IP address of the printer, it automatically detects the driver it needs (correctly) & I think it is done. When I press print, it starts a print job & then just goes away (sometimes the printer itself even says that it is processing a job). Does anyone have any trouble-shooting ideas for this?
Keep in mind that I am not a Mac user.