troubleshooting Question

Hard drive failure

Avatar of Smcf4
Smcf4 asked on
SoftwareStorage Hardware
19 Comments3 Solutions599 ViewsLast Modified:
Hello Everyone,

Its me Your resident problem child. I'm back again with yet another computer that failed.   I got a call from my brother saying that he couldn't get on the internet. Me thinking this was a simple problem decided to check into it.  When I arrived, I found he could not only get on the internet but his computer wouldn't boot up at all.  Every time we tried to turn it on We could never get it to load win xp home or anything.  All it wanted to do is keep restarting.  No matter what I tried.  No safe mode nothing.  

So... I finally got an " error " message to appear .  It said that boot sector was damaged.  

He called it quits and bought a new computer. Me?  I'm not ready to give up on it yet.  

I tried to restore it today to get his business info off of it.  I got yet another error message  It was / is as follows :

" Primary Master Hard Disk S.M.A.R. T status Bad
Immediate back up your data and replace your hard disk drive. A failure May be Iminent.

Press f2 continue   f1 for startup   f10 for system recovery.

What I was trying to do is format it so that I could use a program to recover his business files and then go from there.  My question is since I got this screen,  Is it pointless to try to format it ?   And unless I buy a new hard drive for it ,  it will never work again?  

I assumed he had a boot virus but it kinda sounds like the hard drive is just completely damaged beyond repair.

help?

Sherry

BTW,  Its a compact presario with win xp home pre-installed on it.
ASKER CERTIFIED SOLUTION
Merete

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 3 Answers and 19 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 19 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros