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BUGCODE_USB_DRIVER - Blue Screen

Emachines AMD64 with 512MB. When i connect any kind of USB external storage device (USB KEY / Hard Drive / Hard drive camcorder), the computer Blue Screens with the following error:  BUGCODE_USB_DRIVER. The bluescreen writes to a minidump file, but the file says that it can't read anything due to a Kernel error. Any thoughts?
PS. I've already reinstalled all drivers, to no avail.
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partekITS
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partekITS
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1 Solution
 
orizivCommented:
Hi,
Does the problem occurs in all USB ports?
It might be an HW problem
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partekITSAuthor Commented:
yes, it happens on all the ports on the front and on the back. Printers and other peripherals through USB work fine, just USB Storage devices.
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rindiCommented:
What OS? What Servicepack? If XP, apply or reapply SP2. If that doesn't help, Check the following Link which includes instructions on how to contact M$ to get a bugfix specifically for that error:

http://support.microsoft.com/?kbid=331988&sd=RMVP
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partekITSAuthor Commented:
The computer is running Windows XP SP2. I will try and reapply the service pack and contact MS for the hotfix. I'll let you know.
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orizivCommented:
Found it!!!
This is a konow issue with all WinXP versions.
According to Microsoft, problem is solved in SP1, so it seems that some of the patches applied to your system are unstable.
check uot this Microsoft's article, it contains a description of the problem and the fix:
http://support.microsoft.com/kb/331988
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nobusCommented:
any errors in device manager?
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partekITSAuthor Commented:
No errors in device manager. I'm trying to get that Hot Fix from Microsoft to apply and see if that works. I'll keep you posted.
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partekITSAuthor Commented:
Tried the hot fix from Microsoft and didn't fix the issue. The computer is running SP2 also, which apparently contained a fix for this issue. Any other ideas would be appreciated.
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nobusCommented:
if you did not yet try to delete all usb entries from device manager, reboot and test
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orizivCommented:
The problem you describes wasn't fixed in SP2 but in SP1. Therefore re-installing SP2 will not solve the problem.
Since re-installing SP1 isn't a practical solution, check again this article: http://support.microsoft.com/kb/331988
It contains a list of files. Make sure your system has them and that they have the same properties as in other working systems. If not try to replace the bad files with good ones.
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lauchangkwangCommented:
Update the USB Driver from the manufacturer website .......... Latest driver could help to solve this problems ...... Cheers !
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partekITSAuthor Commented:
Tried copying over those files - no luck. I updated the drivers a long time ago. That was the first thing i tried. Any other suggestions would be appreciated before i go ahead and format this puppy.
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orizivCommented:
Did you originally install your OS with a SP1 or SP2 integrated CD or was it a clean release of WinXP?

If you used an integrated CD, try to boot it up and choose repeir.
If it was a clean install, you need to re-install SP1 (that means un-installing SP2 first).

If none of the above works, you really can't avoid formatting
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partekITSAuthor Commented:
It was integrated on the CD.
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nobusCommented:
you can try this
-run sfc /ascannow from the run box
-repair install :  http://www.michaelstevenstech.com/XPrepairinstall.htm      
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partekITSAuthor Commented:
Looks like it was a hardware issue on the motherboard from the manufacturer.
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