E2K3 BackupExec 10d Access denied
Hi,
First of all, excuse me for my written english which is not perfect.
Since 4 weeks, I 've this kind of message in my nightly backup :
Job ended: mercredi 25 juillet 2007 at 4:13:10
Completed status: Failed
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-33928
In "Job Completion Status" section :
Access denied to file Dautzenberg Thierry [td]&Top of Information Store&Inbox&Absence pour CP.
The item \\CH-SRV-MAIL\Microsoft Exchange Mailboxes\Dautzenberg Thierry [td]&Top of Information Store&Inbox&Œ00009133e344a
V-79-57344-33928 - Access is denied.
In "Errors" section :
Access denied to file Dautzenberg Thierry [td]&Top of Information Store&Inbox&Absence pour CP.
V-79-57344-33928 - Access is denied
In "Exceptions" section :
The item \\CH-SRV-MAIL\Microsoft Exchange Mailboxes\Dautzenberg Thierry [td]&Top of Information Store&Inbox&Œ00009133e344a
V-79-57344-33928 - Access is denied.
This example is an old email, not in use (received in december 2005)
The object of this email is "Absence pour CP", NOT Œ00009133e344a7742d9b002a9
Why these kind of characters Œ00009133e344a7742d9b002a9
I 've 50 emails with the same problem for 10-15 mailboxes (total 200 mailboxes on this exchange server).
Client Computers are shutdown every night.
If I forward these emails to the same person (from Dautzenberg Thierry to Dautzenberg Thierry), the problem is solved (but in these case, the original sender is no more the same).
Server : Windows 2003 Srv SP2 (updated with WSUS 2.0)
Exchange 2003 SP2
BackupExec 10d SP3
The Logon account in backupExec is the same since 2 years (password never expires and is domain admin and exchange admin).
Any help would be appreciated.
Thanks
First of all, excuse me for my written english which is not perfect.
Since 4 weeks, I 've this kind of message in my nightly backup :
Job ended: mercredi 25 juillet 2007 at 4:13:10
Completed status: Failed
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-33928
In "Job Completion Status" section :
Access denied to file Dautzenberg Thierry [td]&Top of Information Store&Inbox&Absence pour CP.
The item \\CH-SRV-MAIL\Microsoft Exchange Mailboxes\Dautzenberg Thierry [td]&Top of Information Store&Inbox&Œ00009133e344a
V-79-57344-33928 - Access is denied.
In "Errors" section :
Access denied to file Dautzenberg Thierry [td]&Top of Information Store&Inbox&Absence pour CP.
V-79-57344-33928 - Access is denied
In "Exceptions" section :
The item \\CH-SRV-MAIL\Microsoft Exchange Mailboxes\Dautzenberg Thierry [td]&Top of Information Store&Inbox&Œ00009133e344a
V-79-57344-33928 - Access is denied.
This example is an old email, not in use (received in december 2005)
The object of this email is "Absence pour CP", NOT Œ00009133e344a7742d9b002a9
Why these kind of characters Œ00009133e344a7742d9b002a9
I 've 50 emails with the same problem for 10-15 mailboxes (total 200 mailboxes on this exchange server).
Client Computers are shutdown every night.
If I forward these emails to the same person (from Dautzenberg Thierry to Dautzenberg Thierry), the problem is solved (but in these case, the original sender is no more the same).
Server : Windows 2003 Srv SP2 (updated with WSUS 2.0)
Exchange 2003 SP2
BackupExec 10d SP3
The Logon account in backupExec is the same since 2 years (password never expires and is domain admin and exchange admin).
Any help would be appreciated.
Thanks
ASKER
Yes, the characters before the official email object are foreign characters (or chinese characters), NOT numbers like indicated in my question.
one thing that I am in the process of trying to resolve this problem is to use BackupExec 11d
BE will skip emails with Japanese for foreign characters in the email.this is a known issue.Have you applied the SP3?
Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 3 - Includes Critical Security Updates
http://support.veritas.com/docs/287295
Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 3 - Includes Critical Security Updates
http://support.veritas.com/docs/287295
BE will skip emails with Japanese for foreign characters in the email.this is a known issue.Have you applied the SP3?
Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 3 - Includes Critical Security Updates
http://support.veritas.com/docs/287295
Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 3 - Includes Critical Security Updates
http://support.veritas.com/docs/287295
ASKER
The installed version is BE 10.1 rev 5629 Service Pack 3. This SP3 was installed 3 weeks ago (after the problems appeared) but no positive results.
ASKER CERTIFIED SOLUTION
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Kind regards,