troubleshooting Question

Iomega Rev 35GB USB - Background Unattended Operation

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hmosoff asked on
Windows XPStorage
5 Comments1 Solution370 ViewsLast Modified:
I have a IOMEGA REV 35GB External USB Backup System, using their software version running on Windows XP Pro.  I have set up multiple backups asking most of them to Back up my files every time my data changes.

The Issue:  I want this program to run in the background.  In order to configure this program the Control Panel must be used.  As soon as you exit the Control Panel, the back up immediately starts.  This is not the problem.  The problem is, as soon as the back up finishes, the Log file immediately opens up.  This is not bad, however, unless I come along and close the log and then click either OK or Cancel on the Control Panel, the program will not run again.  

In researhing this on Iomega's website, they elude to this, but do not help much.  Their solution says the following:

Their search question: Why should I start my backup from the system tray icon instead of using the Backup Now button on the Control Panel?

Their answer: When initiating a data backup with the "Backup Now" button from the Automatic Backup Control Panel on a configuration where revisions have been turned on, the backup may appear to start (Control Panel disappears and the icon blinks). However, the Control Panel will re-appear without having completed the backup. The error log will record progress started and progress stopped with no apparent errors.
Follow the steps below to resolve this:
A.  Close the control panel
B.  Right-click on the icon in the system tray.    
C.  Select "Backup Now".

Unfortunately, you cannot close the Control Panel without starting the back up routine and when trying to close, the steps cannot be followed because the program is running already.

Does anyone have a solution to simply make this program work in the background?
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