Need  help to sync-up timestamps for MS Exchange/Outlook emails with our supplier

Posted on 2007-07-25
Last Modified: 2010-03-06
I need help figuring out what drives the timestamps for MS Exchange/Outlook emails running on Windows Server 2000. For example, this morning we received an email from a supplier that showed 08:48 (i.e., when we print off the email, its shows "Sent: Wednesday, July 25, 2007  8:48 AM".  However, when we look at our inbox, for that email, it shows it was received at 8:46 AM.  Our supplier says all their clocks are synchronized and their website was showing 8:44 AM when we received the email.  I just want to sync up our timestamps and our supplier is saying the issue lies with our side not theirs.  Does the time that appears in their emails under "Sent:...." reflect our clocks or theirs?  Neither?  Both?  Thanks!
Question by:shu_mai
    LVL 23

    Accepted Solution

    The "Sent" time is the time on the sender's email server. The "Received" time is the time on your server.
    You can sync your time on your workstations with World time, have a look of the link below.

    Author Comment

    Our supplier, who's emails are showing "Sent" time as being 3-4 minutes ahead of our "Received" time is saying that all of their clocks are scyn-ed up to the same atomic time server.  Yet this morning, in another test, their email shows "Sent" as being 09:57, yet our inbox shows "Received" as 09:54, or 3 minutes earlier.  Is there any other explanation or possible cause other than the sender's email server not being sync-ed with their atomic time server?

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