• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 223
  • Last Modified:

Need help to sync-up timestamps for MS Exchange/Outlook emails with our supplier

I need help figuring out what drives the timestamps for MS Exchange/Outlook emails running on Windows Server 2000. For example, this morning we received an email from a supplier that showed 08:48 (i.e., when we print off the email, its shows "Sent: Wednesday, July 25, 2007  8:48 AM".  However, when we look at our inbox, for that email, it shows it was received at 8:46 AM.  Our supplier says all their clocks are synchronized and their website was showing 8:44 AM when we received the email.  I just want to sync up our timestamps and our supplier is saying the issue lies with our side not theirs.  Does the time that appears in their emails under "Sent:...." reflect our clocks or theirs?  Neither?  Both?  Thanks!
0
shu_mai
Asked:
shu_mai
1 Solution
 
ormerodrutterCommented:
The "Sent" time is the time on the sender's email server. The "Received" time is the time on your server.
You can sync your time on your workstations with World time, have a look of the link below.
http://www.worldtimeserver.com/atomic-clock/
0
 
shu_maiAuthor Commented:
Our supplier, who's emails are showing "Sent" time as being 3-4 minutes ahead of our "Received" time is saying that all of their clocks are scyn-ed up to the same atomic time server.  Yet this morning, in another test, their email shows "Sent" as being 09:57, yet our inbox shows "Received" as 09:54, or 3 minutes earlier.  Is there any other explanation or possible cause other than the sender's email server not being sync-ed with their atomic time server?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now