troubleshooting Question

Comapany name change/e-mails address change in MS exchange server 2003

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Ogdhelpdesk asked on
ExchangeEmail ProtocolsMicrosoft Server OS
5 Comments2 Solutions361 ViewsLast Modified:
Hello Folks,
We are running a windows 2003 domain.
we have a domain name and host our e-mails on an exchange server 2003. But our company is changing it's name to something else whic will mean a change in domain name and consequently e-mail address. We could not possibly inform all our customers of the new e-mail address and even if we could, some customers will still send messages to the old e-mail addresses. How do I manage this switch over? Do I have two exchange servers running sisde by side and gradually withdrawing the old domain? Do I create another domain and set up forwarding? How do I make sure all our future e-mails after the name change only carry the new domain name though the messgas could have been recieved using the old name.
I know there must be a way but I just can't figure out how to do it.
Thank you
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