[Last Call] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 315
  • Last Modified:

Comapany name change/e-mails address change in MS exchange server 2003

Hello Folks,
We are running a windows 2003 domain.
we have a domain name and host our e-mails on an exchange server 2003. But our company is changing it's name to something else whic will mean a change in domain name and consequently e-mail address. We could not possibly inform all our customers of the new e-mail address and even if we could, some customers will still send messages to the old e-mail addresses. How do I manage this switch over? Do I have two exchange servers running sisde by side and gradually withdrawing the old domain? Do I create another domain and set up forwarding? How do I make sure all our future e-mails after the name change only carry the new domain name though the messgas could have been recieved using the old name.
I know there must be a way but I just can't figure out how to do it.
Thank you
2 Solutions
to begin with, the MX record of the new domain should point to your exchange server
once that has been done, you need to configure a recipient policy with the new smtp domain name or modify the exisiting policy and set the new domain smtp address as primary
once this has been done, users will have two email addresses. one for the new domain and one for the old domain
users will be able to receive emails send to both domain addresses but when they send out an email it will show the email address of the new domain
check http://www.petri.co.il/configure_exchange_2000_2003_to_receive_email_for_other_domains.htm
you have to configure secondary email addres with old mail aliases.

you have to modify RUS policy in exchange
sory I didn't see the updated content when answering

OgdhelpdeskAuthor Commented:
Hi folks,
I know question one has already been answered, however do you have an idea what i should do to resolve Q2 and Q3. Or should I post a separate question for this.
1. I would like my users to be able to continue to receive e-mails addressed to them at somebody@ABC.com, however I want them to be able to send/receive e-mails as somebody@XYZ.com i.e the new domain name. How do I configure this changeover  in exchange 2003.?
2. What should I do about the OWA, if users point their browsers at the old domain (exchange OWA address) will it automatically pick up both old and new e-mail addresses.?
3.My users currently logon to ABC as their domain. Do I need to change this to XYZ and how?

Thank you very much  

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now