troubleshooting Question

Unable to restore iPod

Avatar of marathonman330
marathonman330 asked on
Apple Hardware
9 Comments1 Solution3335 ViewsLast Modified:
When I try to restore a 30 GB iPod (with video) I get the message - "There was a problem downloading the iPod software for the iPod 'iPod'.  The requested resource was not found."  I have already tried the following:

- installed the latest version of iTunes in a newly created Win XP user profile (to eliminate any profile issues)
- new cable
- new USB 2.0 card
- resetting the iPod
- fully recharging the iPod

Thank you.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 9 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros