troubleshooting Question

Sending Emails with outlook 2007 and Vista suddenly stopped working

Avatar of jaypuddy
jaypuddy asked on
OutlookEmail ServersWindows Vista
12 Comments1 Solution1117 ViewsLast Modified:
Hi all,

I am running outlook 2007 and Windows Vista. On Monday outlook suddenly stopped sending all emails. I can still receive emails, just unable to send any.

I have checked and checked again all my settings for the SMTP. These are fine.
I have Windows firewall turned off.
The antivirus software I have is NOD32.
I have another computer using the same router running Outlook 2003 and XP with the same SMTP details set up that can send emails.
I've tried creating a new profile, with a new mail account - same error occurs.
I've deleted the mail account and set it up again  - still same error occurs.

The error I get from Outlook 2007 is :

Task 'jay@somedomain.com - Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I have turned on logging and got this:

2007.07.25 15:38:26 mail.basekramer.com: Synch operation started (flags = 00000001)
2007.07.25 15:38:26 mail.basekramer.com: UploadItems: 1 messages to send
2007.07.25 15:38:26 SMTP (mail.basekramer.com): Begin execution
2007.07.25 15:38:26 SMTP (mail.basekramer.com): Port: 587, Secure: no, SPA: no
2007.07.25 15:38:26 SMTP (mail.basekramer.com): Finding host
2007.07.25 15:38:26 SMTP (mail.basekramer.com): Connecting to host
2007.07.25 15:38:26 pop.freeserve.com: Synch operation started (flags = 00000001)
2007.07.25 15:38:26 pop.freeserve.com: UploadItems: 1 messages to send
2007.07.25 15:38:26 SMTP (mail.basekramer.com): Begin execution
2007.07.25 15:38:26 sensoria.com: Synch operation started (flags = 00000001)
2007.07.25 15:38:27 sensoria.com: UploadItems: 4 messages to send
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Begin execution
2007.07.25 15:38:27 SMTP (mail.basekramer.com): Port: 587, Secure: no, SPA: no
2007.07.25 15:38:27 SMTP (mail.basekramer.com): Finding host
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Port: 25, Secure: no, SPA: no
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Finding host
2007.07.25 15:38:27 sensoriaSales.com: Synch operation started (flags = 00000001)
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Connecting to host
2007.07.25 15:38:27 sensoriaSales.com: UploadItems: 1 messages to send
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Begin execution
2007.07.25 15:38:27 jay@piriltd.com: Synch operation started (flags = 00000001)
2007.07.25 15:38:27 jay@piriltd.com: UploadItems: 1 messages to send
2007.07.25 15:38:27 SMTP (mail.piriltd.com): Begin execution
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Port: 25, Secure: no, SPA: no
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Finding host
2007.07.25 15:38:27 SMTP (mail.piriltd.com): Port: 25, Secure: no, SPA: no
2007.07.25 15:38:27 SMTP (mail.piriltd.com): Finding host
2007.07.25 15:38:27 SMTP (mail.piriltd.com): Connecting to host
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Connected to host
2007.07.25 15:38:27 SMTP (mail.sensoriacommunications.com): Connected to host
2007.07.25 15:38:27 SMTP (mail.piriltd.com): Connected to host
2007.07.25 15:38:47 SMTP (mail.basekramer.com): Disconnected from host
2007.07.25 15:38:47 SMTP (mail.basekramer.com): End execution
2007.07.25 15:38:47 mail.basekramer.com: ReportStatus: RSF_COMPLETED, hr = 0x80042109
2007.07.25 15:38:47 mail.basekramer.com: Synch operation completed
2007.07.25 15:38:48 SMTP (mail.basekramer.com): Disconnected from host
2007.07.25 15:38:48 SMTP (mail.basekramer.com): End execution
2007.07.25 15:38:48 pop.freeserve.com: ReportStatus: RSF_COMPLETED, hr = 0x80042109
2007.07.25 15:38:48 pop.freeserve.com: Synch operation completed


Can anyone help?

thanks

jay
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