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Locked exchange files after image

Posted on 2007-07-25
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Last Modified: 2016-10-27
I imaged my server to a new hard drive last night (acronis true image server 9), everything went fine.  Shortly after I verified email was again running, data was there, etc I started the backup process (backup exec 10)
I looked in the logs this morning and normally a few files are skipped because in use but I got a lot and they are not the normal files that get locked.
The ones that concern me are the exchange files locked
Here is the log

item C:\Program Files\Exchsrvr\bin\store.fcl in use - skipped.
The item C:\Program Files\Exchsrvr\MESASBS.log\20070725.log in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\AP0.LOG in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\BF0.LOG in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000003.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000008.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000009.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00000a.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00000b.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00000c.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00000d.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00000e.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00000f.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000010.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000011.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000012.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000013.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000014.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000015.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000016.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000017.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000018.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000019.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00001a.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00001b.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00001c.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00001d.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00001e.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db00001f.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000021.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\db000022.dat in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\DB000027.DAT in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\DBREFS in use - skipped.
The item C:\Program Files\Exchsrvr\mtadata\EV0.LOG in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\LOG\ERRORLOG in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING\LOG\ERRORLOG in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\LOG\ERRORLOG in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Catalogs\{CFF455BD-748A-4052-8BEE-39DDDFDD0268}_4.img in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Catalogs\{F220ADA5-2DFC-4D67-BA75-BA9ADD2931A2}_4.img in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX_MESASBS_01586.xml in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX_MESASBS_01587.xml in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Logs\adamm.log in use - skipped.
The item C:\WINDOWS\WindowsUpdate.log in use - skipped.
The item C:\WINDOWS\system32\h323log.txt in use - skipped.
The item C:\WINDOWS\system32\hmdebug.log in use - skipped.
The item C:\WINDOWS\system32\LogFiles\HTTPERR\httperr3.log in use - skipped.
The item C:\WINDOWS\system32\msmq\storage\QMLog in use - skipped.
The item C:\WINDOWS\system32\wins\winstmp.mdb in use - skipped.
The .DR file required for Intelligent Disaster Recovery is created/updated.

I assume exchange was running some processes after the image and locked these files.  What are these files and should they unlock themselves after a period of time?
I need to make sure that they will backup tonight in case anything happens.  Thakns for any input
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Question by:ryansoto
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by:jwphillips80
ID: 19567321
The files such as db000003.dat  are the MS Exchange database files.  They will lock if the database is being altered to ensure data integrity in the database otherwise you can have file corruption.
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by:jwphillips80
ID: 19567342
Do you have the exchange agent?  

Here's some links discussing the info in my previous post http://support.veritas.com/docs/277230
http://support.veritas.com/docs/276229 
http://support.veritas.com/docs/259152
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by:ryansoto
ID: 19567407
The exchange agent is there and is in the running status.
The service may not have started after the image?  
Basically after the image I booted the machine all looked well so I ran an immediate backup.  Its possible at that point that service wasnt started?
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by:jwphillips80
ID: 19567579
It basically boils down to if you are running the agent, then you shouldn't need to do a file level replication on the Exchange data, which is what I see when I look at your output log.

You should be covered.
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by:ryansoto
ID: 19567589
OK cool.  I guess i'll wait to see what happens tonight.
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by:ryansoto
ID: 19574729
These files are still locked...
I guess I try a reboot before the backup process tonight and see if that clears them.
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by:jwphillips80
ID: 19576787
Do you have the AOFO option installed?
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by:jwphillips80
ID: 19576838
Still on the first note it appears that you are backing up the exchange through the file system instead of through the agent.

For these backups select the resource called "Microsoft Information Store".

This will backup both the database and the logs.
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by:ryansoto
ID: 19578664
Still on the first note it appears that you are backing up the exchange through the file system instead of through the agent.


I'm not sure what you mean by this but we use backup exec 10 for backups.
I assume it uses the agent?
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jwphillips80 earned 2000 total points
ID: 19582007
No, there is a specific Exchange Agent which is an upgrade to Backup Exec.  you want to run this to backup Information Stores.
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by:jwphillips80
ID: 19582019
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