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This device will not start (code 10) DVD/ CD

This device cannot start (code 10). My DVD and CD will not start after installing Vista. I have no driver issues. My system is MSI mobo, sempron 3400+, 1 gig ram, Ge 6600 agp, LT DVD visa ready, generic cd/rw , new drivers (8-06 dated)  I need help. Have been trying to find a solution for weeks
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jamdavrob
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jamdavrob
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1 Solution
 
thenoneCommented:
If the device cannot start it usually means drivers issues. Can you get updated drivers from the manufacturer not windows update?
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PUNKYCommented:
Code 10 is normally insufficient resources or IRQ unequal that happens when device can not share with other in system. I would search for update bios, and also what is your system OS and service pack?
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djmounce553Commented:
Like punky mentioned, it is often an IRQ issue. Specifically, there are not enough IRQ ports for those devices to run on, or they are assigned to IRQs that are already being used. I usually just take out the IRQs I'm not using, or reassign them in a way that allows for the devices to fit without overlap. If you need some instruction on how to do this, let us know.
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djmounce553Commented:
Has this resolved your issue or do you still need help?
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jamdavrobAuthor Commented:
Been away all day, had to work. I have tried to update driver from every source i could find. All say drivers up to date. My problem began when I loaded Vista. My dvd/ cd run fine in w2k on my other hard drive. I can switch drive and they work, just not on vista.  When i use the find solution tab in viata device manager it says that soft ware would not load. It gives no solution. They show up in device manager and in set-up but not on my computer. I had a friend who is in IT work on it but could find no problem she was aware of. Mostly she knows xp not vista. We decided it could be hardware because of the way it was acting. I upgraded my dvd to a viata ready, a new mobo and processor. new ribbon cables and agp. the only left is the hdd. I have been at this a month with no progress and am weary of it.I think it could be in the register but can find nothing on vista. Microsoft was no help but will try again if I have too.
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djmounce553Commented:
I would suggest unplugging and replugging the power into the DVD drive, then disabling and reenabling the drive in the BIOS. If still having problems, uninstall the device in device manager and when it looks for new drivers, point it to the ones you have downloaded. Try these and let us know what happens.
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jamdavrobAuthor Commented:
I have tried disabling and uninstalling the drives. I have disconected and then had vista find new hardwate and reinstall. It didn't help. I have also just plugged in one drive, the dvd that is vista ready and see if would load it only. Same result. I can use vista but I cannot load any programs. Things that I load from floppy or can download from the net I can use. I am so frustrated it is beyond belief.
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djmounce553Commented:
Apparently Microsoft has seen this before, but it was rather hard to find. Give this a shot: http://support.microsoft.com/default.aspx/kb/929461
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PUNKYCommented:
Have your system passed the compatible test with Vista before you install it? The specs you listed in question sounds that system is good enough for Vista, but run a test would be good to collect infor before installing it. However, to narrow some common issue, I would suggest you calculate the power supply using this free tool online:

http://www.extreme.outervision.com/psucalculator.jsp

Also list model of DVD drive here, please.
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djmounce553Commented:
Not enough power would cause much larger problems than just a device not starting, like no video, not booting, etc. Compatiblity also shouldn't be an issue since he said he got a Vista compatible DVD drive. If he had some burning software installed before going to Vista, those could have cause problems after Vista was installed. The guide above from Microsoft helps to remedy that.
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jamdavrobAuthor Commented:
Success!!!!     I went to regedit as suggested above from microsoft and deleted the upper filters. There was no lower filter. I rebooted and now I have my dvd and cd drives on computer. Thanks to djmounce553
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