Java Error when istalling a program

Posted on 2007-07-25
Last Modified: 2013-11-23
I am trying to install the software here,, on my windows xp desktop.

I get an error like this,

InstallShield Wizard
java.lang.NoClassDefFoundError: run
Exception in thread "main'

BEFORE I get the error I am seeing

InstallShield Wizard
Searching for Java(tm)Virual Machine... Verifying Java 1.4.2 by Sun

I have tried uninstalling all java components and reinstalling different versions and running the install again, always with the same error.  I have also gone here,
and they say my java installations are fine.
Question by:donnatronious
    LVL 66

    Accepted Solution

    See if a NEW user account works as it should...If so, then I would go to rename the local copy of the profile....

    My Computer>C: >Documents and Settings>YOUR USERID

    and rename it to

    My Computer>C: >Documents and Settings>YOUR USERID-old.

    Then login again and retry it....

    This will need to be done after a reboot, using another user account other than your current one. Just create a new temp user to do this with, and make sure it has admin rights.....

    Then just log back in and retest....
    Add to Knowledgebase View More Solutions
    LVL 6

    Expert Comment

    you may need to upgrade to version 1.5.  That is what I have and I reached the site fine.  Also, from internet properties, make sure the "use java" box is checked from the advanced tab.
    LVL 44

    Expert Comment

    You need to check with initiate systems to see what JAVA version they require.  Obviously they are requiring you to install a VERY SPECIFIC JAVA version, and probably from their own distribution.  You could look on the install CD to see if they have a java version to match their product --- in this case, REMOVE the one already on your system, reinstall the product, and then reinstall the SPECIFIC JAVA version they need

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