mschafer1921
asked on
Internet Explorer Issue
For some reason Internet Explorer is acting weird. Ive scanned completely for spyware including smitfraud and vundo.
It will load the browser correctly but when you type in a new URL and hit enter another IE window will load up and IE appears to have crashed. If you let it sit it will eventually load 69 different IE pages. Since, Ive scanned for spyware and my hijack this log is clean I can only assume this is registry or IE install issue. Now my client did click on something when she checked her email and the second see did what I am describing started to occur.
It will load the browser correctly but when you type in a new URL and hit enter another IE window will load up and IE appears to have crashed. If you let it sit it will eventually load 69 different IE pages. Since, Ive scanned for spyware and my hijack this log is clean I can only assume this is registry or IE install issue. Now my client did click on something when she checked her email and the second see did what I am describing started to occur.
ASKER
She accepted some setting and of course she doesn't know what. Possibly an ActiveX accept or something.
allowing ActiveX means she allowed something to run. it is the same type of thing as running an .exe
hijackthis doesn't catch everything... it does a good job, but not extensive.
does the problem happen only in IE, or in an alternate browser like Firefox as well?
if it's only IE, can you post the HJT log here? also, try running a few other antispyware tools, like spybot, adaware and xcleaner.
hijackthis doesn't catch everything... it does a good job, but not extensive.
does the problem happen only in IE, or in an alternate browser like Firefox as well?
if it's only IE, can you post the HJT log here? also, try running a few other antispyware tools, like spybot, adaware and xcleaner.
ASKER
Firefox works perfectly, Ad-Aware, Spybot come up clean. The only thing that is suspicious in HijackThis is a file called "nwprovau.dll" running in the winsock.
ASKER
Well, I installed version 7 of IE which was my last option. I have no problems as of right now and everything seems fine. I personally believe something was corrupted in IE6.
the nwprovau.dll file is just a NetWare client file. Shouldn't be anything to worry about there.
Glad it's working - and I quite like IE7 over IE6 anyway, so enjoy. :)
Glad it's working - and I quite like IE7 over IE6 anyway, so enjoy. :)
ASKER
ok
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I sincerely doubt there is any sort of configuration that would allow this to happen.