Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 239
  • Last Modified:

Internet Explorer Issue

For some reason Internet Explorer is acting weird. Ive scanned completely for spyware including smitfraud and vundo.

It will load the browser correctly but when you type in a new URL and hit enter another IE window will load up and IE appears to have crashed. If you let it sit it will eventually load 69 different IE pages. Since, Ive scanned for spyware and my hijack this log is clean I can only assume this is registry or IE install issue. Now my client did click on something when she checked her email and the second see did what I am describing started to occur.
0
mschafer1921
Asked:
mschafer1921
1 Solution
 
IconoclastXCommented:
What did she click on in the email - that would be the first place to start checking.

I sincerely doubt there is any sort of configuration that would allow this to happen.
0
 
mschafer1921Author Commented:
She accepted some setting and of course she doesn't know what. Possibly an ActiveX accept or something.
0
 
zephyr_hex (Megan)DeveloperCommented:
allowing ActiveX means she allowed something to run.  it is the same type of thing as running an .exe

hijackthis doesn't catch everything...  it does a good job, but not extensive.

does the problem happen only in IE, or in an alternate browser like Firefox as well?

if it's only IE, can you post the HJT log here?  also, try running a few other antispyware tools, like spybot, adaware and xcleaner.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
mschafer1921Author Commented:
Firefox works perfectly, Ad-Aware, Spybot come up clean. The only thing that is suspicious in HijackThis is a file called "nwprovau.dll" running in the winsock.
0
 
mschafer1921Author Commented:
Well, I installed version 7 of IE which was my last option. I have no problems as of right now and everything seems fine. I personally believe something was corrupted in IE6.
0
 
IconoclastXCommented:
the nwprovau.dll file is just a NetWare client file.  Shouldn't be anything to worry about there.

Glad it's working - and I quite like IE7 over IE6 anyway, so enjoy. :)
0
 
mschafer1921Author Commented:
ok
0
 
Computer101Commented:
PAQed with points refunded (125)

Computer101
EE Admin
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now