Cveselka
asked on
Cannot Add Windows XP SP2 to Windows 2000 Domain
I am having problems joining Windows XP SP2 on a Windows 2000 Domain. When I try to join it I get the below message on the client.
-------------------------- ---------- ---------- ---------- ---------- ----------
Note: This information is intended for a network administrator. If you are not your network's administrator, notify the administrator that you received this information, which has been recorded in the file C:\WINDOWS\debug\dcdiag.tx t.
The domain name (DomainName) might be a NetBIOS domain name. If this is the case, verify that the domain name is properly registered with WINS.
If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.
DNS was successfully queried for the service location (SRV) resource record used to locate a domain controller for domain (DomainName):
The query was for the SRV record for _ldap._tcp.dc._msdcs.(Doma inName)
The following domain controllers were identified by the query:
dc2
dc1
Common causes of this error include:
- Host (A) records that map the name of the domain controller to its IP addresses are missing or contain incorrect addresses.
- Domain controllers registered in DNS are not connected to the network or are not running.
For information about correcting this problem, click Help.
-------------------------- ---------- ---------- ---------- ---------- ---------- ----
I tried running the nltest /dsgetdc:(DomainName) and I get
DsGetDcName failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN
I can add a Windows 2000 client to the domain on the same network but not any XP PC's. Running an NS Lookup looks good too.
C:\DOS>nslookup
Default Server: (DomainServer.DomainName)
Address: 10.64.1.21
--------------------------
Note: This information is intended for a network administrator. If you are not your network's administrator, notify the administrator that you received this information, which has been recorded in the file C:\WINDOWS\debug\dcdiag.tx
The domain name (DomainName) might be a NetBIOS domain name. If this is the case, verify that the domain name is properly registered with WINS.
If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.
DNS was successfully queried for the service location (SRV) resource record used to locate a domain controller for domain (DomainName):
The query was for the SRV record for _ldap._tcp.dc._msdcs.(Doma
The following domain controllers were identified by the query:
dc2
dc1
Common causes of this error include:
- Host (A) records that map the name of the domain controller to its IP addresses are missing or contain incorrect addresses.
- Domain controllers registered in DNS are not connected to the network or are not running.
For information about correcting this problem, click Help.
--------------------------
I tried running the nltest /dsgetdc:(DomainName) and I get
DsGetDcName failed: Status = 1355 0x54b ERROR_NO_SUCH_DOMAIN
I can add a Windows 2000 client to the domain on the same network but not any XP PC's. Running an NS Lookup looks good too.
C:\DOS>nslookup
Default Server: (DomainServer.DomainName)
Address: 10.64.1.21
What is the name of your domain? If your domain is "company.com", then when you join your XP you just need to type "company" in the domain box.
Check if your Domain controller(s) are online and the Netlogon service is running on either/both. You can also check your DNS record looking for the A record of your DC - if you don't have it you can create it manually. A Host (A) record is a DNS record telling clients the IP of a particular machine. You can add the Host (A) record in DNS, specifying the name of the DC and its IP address.
Don't think its a firewall issue though but still worth trying to disable your AV/firewall apps and rejoin again.
Check if your Domain controller(s) are online and the Netlogon service is running on either/both. You can also check your DNS record looking for the A record of your DC - if you don't have it you can create it manually. A Host (A) record is a DNS record telling clients the IP of a particular machine. You can add the Host (A) record in DNS, specifying the name of the DC and its IP address.
Don't think its a firewall issue though but still worth trying to disable your AV/firewall apps and rejoin again.
ASKER
If I do a reverse lookup on my ip it does show my computer name. My domain is 'CFL'. I have already disabled the firewall and any AV. This PC is on a subnet in another city Dallas. I can add XP SP2 PC's here locally on different subnets. I can add Windows 2000 Clients on the Dallas office subnet just not the XP.
Make sure that the XP client has its preferred DNS server set to point at your Windows 2000 Domain Controller.
ASKER
We have DHCP DNS and WINS setup on our DC's. The does pull all the correct Addresses.
ASKER
C:\Program Files\Support Tools>netdiag
.......................... .........
Computer Name: MIS-03905
DNS Host Name: MIS-03905
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 15 Model 2 Stepping 9, GenuineIntel
List of installed hotfixes :
KB873339
KB885835
KB885836
KB885884
KB886185
KB887472
KB888302
KB890046
KB890859
KB891781
KB893756
KB893803v2
KB896358
KB896423
KB896424
KB896428
KB898461
KB899587
KB899589
KB899591
KB900485
KB900725
KB901017
KB901214
KB902400
KB904706
KB905414
KB905749
KB908519
KB908531
KB910437
KB911280
KB911562
KB911564
KB911565
KB911927
KB912919
KB913580
KB914388
KB914389
KB916595
KB917344
KB917422
KB917734_WMP8
KB917734_WMP9
KB917953
KB918118
KB919007
KB920213
KB920670
KB920683
KB920685
KB920872
KB921398
KB921883
KB922582
KB922616
KB922819
KB923191
KB923414
KB923689
KB923694
KB923980
KB924191
KB924270
KB924496
KB924667
KB925398_WMP64
KB925902
KB926255
KB926436
KB927779
KB927802
KB927891
KB928090
KB928255
KB928843
KB929123
KB929338
KB929969
KB930178
KB930916
KB931261
KB931768
KB931784
KB931836
KB932168
KB933566
KB935839
KB935840
KB936357
Q147222
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : MIS-03905.centralfreight.c om
IP Address . . . . . . . . : 10.65.34.176
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 10.65.34.1
Primary WINS Server. . . . : 10.64.1.21
Secondary WINS Server. . . : 10.64.4.21
Dns Servers. . . . . . . . : 10.64.1.21
10.64.4.21
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenge
r Service', <20> 'WINS' names is missing.
WINS service test. . . . . : Passed
Global results:
Domain membership test . . . . . . : Passed
Dns domain name is not specified.
Dns forest name is not specified.
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{8280CC47-FD12 -463D-8FDB -5865A6244 A7C}
1 NetBt transport currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Passed
NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation Servi
ce', <03> 'Messenger Service', <20> 'WINS' names defined.
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{8280CC47-FD12 -463D-8FDB -5865A6244 A7C}
The redir is bound to 1 NetBt transport.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{8280CC47-FD12 -463D-8FDB -5865A6244 A7C}
The browser is bound to 1 NetBt transport.
DC discovery test. . . . . . . . . : Skipped
DC list test . . . . . . . . . . . : Skipped
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Skipped
LDAP test. . . . . . . . . . . . . : Skipped
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Passed
Service status is: Started
Service startup is: Automatic
IPSec service is available, but no policy is assigned or active
Note: run "ipseccmd /?" for more detailed information
The command completed successfully
C:\Program Files\Support Tools>
..........................
Computer Name: MIS-03905
DNS Host Name: MIS-03905
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 15 Model 2 Stepping 9, GenuineIntel
List of installed hotfixes :
KB873339
KB885835
KB885836
KB885884
KB886185
KB887472
KB888302
KB890046
KB890859
KB891781
KB893756
KB893803v2
KB896358
KB896423
KB896424
KB896428
KB898461
KB899587
KB899589
KB899591
KB900485
KB900725
KB901017
KB901214
KB902400
KB904706
KB905414
KB905749
KB908519
KB908531
KB910437
KB911280
KB911562
KB911564
KB911565
KB911927
KB912919
KB913580
KB914388
KB914389
KB916595
KB917344
KB917422
KB917734_WMP8
KB917734_WMP9
KB917953
KB918118
KB919007
KB920213
KB920670
KB920683
KB920685
KB920872
KB921398
KB921883
KB922582
KB922616
KB922819
KB923191
KB923414
KB923689
KB923694
KB923980
KB924191
KB924270
KB924496
KB924667
KB925398_WMP64
KB925902
KB926255
KB926436
KB927779
KB927802
KB927891
KB928090
KB928255
KB928843
KB929123
KB929338
KB929969
KB930178
KB930916
KB931261
KB931768
KB931784
KB931836
KB932168
KB933566
KB935839
KB935840
KB936357
Q147222
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : MIS-03905.centralfreight.c
IP Address . . . . . . . . : 10.65.34.176
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 10.65.34.1
Primary WINS Server. . . . : 10.64.1.21
Secondary WINS Server. . . : 10.64.4.21
Dns Servers. . . . . . . . : 10.64.1.21
10.64.4.21
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenge
r Service', <20> 'WINS' names is missing.
WINS service test. . . . . : Passed
Global results:
Domain membership test . . . . . . : Passed
Dns domain name is not specified.
Dns forest name is not specified.
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{8280CC47-FD12
1 NetBt transport currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Passed
NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation Servi
ce', <03> 'Messenger Service', <20> 'WINS' names defined.
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{8280CC47-FD12
The redir is bound to 1 NetBt transport.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{8280CC47-FD12
The browser is bound to 1 NetBt transport.
DC discovery test. . . . . . . . . : Skipped
DC list test . . . . . . . . . . . : Skipped
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Skipped
LDAP test. . . . . . . . . . . . . : Skipped
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Passed
Service status is: Started
Service startup is: Automatic
IPSec service is available, but no policy is assigned or active
Note: run "ipseccmd /?" for more detailed information
The command completed successfully
C:\Program Files\Support Tools>
ASKER
I see some errors on the above Netdiag I ran. 1 Strange occurance is that it shows Windows 2000. Is this suppose to mean the DC which is 2000 Server or the client which is XP
Try move the XP machine to a workgroup. Restart it and try join the domain again. It seems it is part of the centralfreights.com domain
ASKER
Thanks for the advice but it's not working. Another thing I noticed is that I cannot ping the Domain Name. Should I be able to do that or not?
ASKER
Anybody else have any solutions? Any help is appreciated.
Can you post the results of ipconfig /all
ASKER
Windows IP Configuration
Host Name . . . . . . . . . . . . : MIS-03905
Primary Dns Suffix . . . . . . . : CFL
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : CFL
centralfreight.com
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : centralfreight.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connect
ion
Physical Address. . . . . . . . . : 00-0D-56-F3-80-28
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.65.34.176
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.65.34.1
DHCP Server . . . . . . . . . . . : 10.64.1.21
DNS Servers . . . . . . . . . . . : 10.64.1.21
10.64.4.21
Primary WINS Server . . . . . . . : 10.64.1.21
Secondary WINS Server . . . . . . : 10.64.4.21
Lease Obtained. . . . . . . . . . : Tuesday, August 07, 2007 5:30:33 PM
Lease Expires . . . . . . . . . . : Sunday, August 12, 2007 5:30:33 PM
C:\Program Files\Support Tools>
*****centralfreight.com is a workgroup name
Host Name . . . . . . . . . . . . : MIS-03905
Primary Dns Suffix . . . . . . . : CFL
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : CFL
centralfreight.com
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : centralfreight.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connect
ion
Physical Address. . . . . . . . . : 00-0D-56-F3-80-28
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.65.34.176
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.65.34.1
DHCP Server . . . . . . . . . . . : 10.64.1.21
DNS Servers . . . . . . . . . . . : 10.64.1.21
10.64.4.21
Primary WINS Server . . . . . . . : 10.64.1.21
Secondary WINS Server . . . . . . : 10.64.4.21
Lease Obtained. . . . . . . . . . : Tuesday, August 07, 2007 5:30:33 PM
Lease Expires . . . . . . . . . . : Sunday, August 12, 2007 5:30:33 PM
C:\Program Files\Support Tools>
*****centralfreight.com is a workgroup name
ASKER
Ok, I finally figured this one out. We have a Single Label Domain. I had to add registry fixes. Got info from Microsoft KB Article 300684
ASKER CERTIFIED SOLUTION
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Firewall on your pc?