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Outlook Express does not compact folders

Posted on 2007-07-25
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In outlook express 6.0, when I go to Tools - Options - Maintenance and click "Clean Up Now" there are no files listed and even though outlook express shows the folders, I cannot compact them.  The .dbx files are large and need to get compacted.  How can I get OE6 to see these folders?  

I would just upgrade to Outlook but my client absolutely refusing to upgrade because he is comfortable with OE6.  
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Question by:linepuppet
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war1 earned 1000 total points
ID: 19568425
Greetings linepuppet !

Do not compact from Maintenance tab.  Instead, highlight the folder that you want compacted and then select File > Folder > Compact.

Before you compact back up the DBX file. Compacting large OE folders can corrupt them.  Keeping the DBX files under 500 MB is a better solution.

Best wishes, war1
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by:linepuppet
ID: 19568456
Thank you.  I wish I had the option of keeping their .dbxs small but my client is not the sort that listens too closely until we're having issues.  I'll make backups before trying to compact.
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by:war1
ID: 19568526
Glad to help, linepuppet!
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