troubleshooting Question

Outlook Express does not compact folders

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linepuppet asked on
Email SoftwareWindows Live Mail
3 Comments1 Solution881 ViewsLast Modified:
In outlook express 6.0, when I go to Tools - Options - Maintenance and click "Clean Up Now" there are no files listed and even though outlook express shows the folders, I cannot compact them.  The .dbx files are large and need to get compacted.  How can I get OE6 to see these folders?  

I would just upgrade to Outlook but my client absolutely refusing to upgrade because he is comfortable with OE6.  
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