Outlook Express does not compact folders

Posted on 2007-07-25
Last Modified: 2008-02-01
In outlook express 6.0, when I go to Tools - Options - Maintenance and click "Clean Up Now" there are no files listed and even though outlook express shows the folders, I cannot compact them.  The .dbx files are large and need to get compacted.  How can I get OE6 to see these folders?  

I would just upgrade to Outlook but my client absolutely refusing to upgrade because he is comfortable with OE6.  
Question by:linepuppet
    LVL 97

    Accepted Solution

    Greetings linepuppet !

    Do not compact from Maintenance tab.  Instead, highlight the folder that you want compacted and then select File > Folder > Compact.

    Before you compact back up the DBX file. Compacting large OE folders can corrupt them.  Keeping the DBX files under 500 MB is a better solution.

    Best wishes, war1

    Author Comment

    Thank you.  I wish I had the option of keeping their .dbxs small but my client is not the sort that listens too closely until we're having issues.  I'll make backups before trying to compact.
    LVL 97

    Expert Comment

    Glad to help, linepuppet!

    Featured Post

    Why You Should Analyze Threat Actor TTPs

    After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

    Join & Write a Comment

    Microsoft Outlook provides an easy way to recover permanently deleted items. When you empty the Deleted Items or simply deleted an Outlook data items using shift+Del key then it can be recovered using Registry Key settings.  Caution- Wrong Registry…
    The biggest nightmare for any Exchange Server Administrator is to keep the server running without any issue. But the problems often come and they need to be resolved efficiently and timely. Here are important troubleshooting points: Define the Pr…
    This Micro Tutorial demonstrates  how Internet marketers work with competitive analysis data, and a common task in data preparation is creating separate column for domains. You will then extract from a list of URLs.
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now