Outlook Express does not compact folders

Posted on 2007-07-25
Medium Priority
Last Modified: 2008-02-01
In outlook express 6.0, when I go to Tools - Options - Maintenance and click "Clean Up Now" there are no files listed and even though outlook express shows the folders, I cannot compact them.  The .dbx files are large and need to get compacted.  How can I get OE6 to see these folders?  

I would just upgrade to Outlook but my client absolutely refusing to upgrade because he is comfortable with OE6.  
Question by:linepuppet
  • 2
LVL 97

Accepted Solution

war1 earned 1000 total points
ID: 19568425
Greetings linepuppet !

Do not compact from Maintenance tab.  Instead, highlight the folder that you want compacted and then select File > Folder > Compact.

Before you compact back up the DBX file. Compacting large OE folders can corrupt them.  Keeping the DBX files under 500 MB is a better solution.

Best wishes, war1

Author Comment

ID: 19568456
Thank you.  I wish I had the option of keeping their .dbxs small but my client is not the sort that listens too closely until we're having issues.  I'll make backups before trying to compact.
LVL 97

Expert Comment

ID: 19568526
Glad to help, linepuppet!

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