Uninstall Crystal Reports Server XI error 1409

On Windows XP SP2,
When I am uninstalling Crystal Reports Server XI R2 I get the following error:
Error 1402.  Could not open key:
HKEY_LOCAL_MACHINE\SOFTWRE\Microsoft\.NETFramework\\AssemblyFoldersEx\Business Objects Enterprise 11.5 .Net 2.0.  Verify that you have sufficient access to that key, or contact your support personnel.
I downloaded their latest hotfix but this hasn't resolved it either.
I have tried changing permissions on the key, Changing permissions on the parent keys, rebooting, but this keeps happening. I have run a full scan with Norton Antivirus 10.1.6.6000 with all the definitions updated and it comes back clean.
Please help.
KristenHowardAsked:
Who is Participating?
 
frodomanConnect With a Mentor Commented:
Sounds like a permissions issue on the registry - are you doing the uninstall with administrator rights?

frodoman
0
 
MIKESoftware Solutions ConsultantCommented:
Did you uninstall the any original versions of Crystal BEFORE you INSTALLED CR XI Server?

MikeV
0
 
frodomanCommented:
Recommend split CRXIuser2005 and frodoman
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.