KristenHoward
asked on
Uninstall Crystal Reports Server XI error 1409
On Windows XP SP2,
When I am uninstalling Crystal Reports Server XI R2 I get the following error:
Error 1402. Could not open key:
HKEY_LOCAL_MACHINE\SOFTWRE \Microsoft \.NETFrame work\\Asse mblyFolder sEx\Busine ss Objects Enterprise 11.5 .Net 2.0. Verify that you have sufficient access to that key, or contact your support personnel.
I downloaded their latest hotfix but this hasn't resolved it either.
I have tried changing permissions on the key, Changing permissions on the parent keys, rebooting, but this keeps happening. I have run a full scan with Norton Antivirus 10.1.6.6000 with all the definitions updated and it comes back clean.
Please help.
When I am uninstalling Crystal Reports Server XI R2 I get the following error:
Error 1402. Could not open key:
HKEY_LOCAL_MACHINE\SOFTWRE
I downloaded their latest hotfix but this hasn't resolved it either.
I have tried changing permissions on the key, Changing permissions on the parent keys, rebooting, but this keeps happening. I have run a full scan with Norton Antivirus 10.1.6.6000 with all the definitions updated and it comes back clean.
Please help.
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Recommend split CRXIuser2005 and frodoman
MikeV