Tray 2 on a LaserJet 4100 stuck at "custom" Printer will not pull paper from it easily.
I have a laserjet 4100. My problem is that it will never feed from tray 2 unless I hit go a couple of times. If I take out the paper, it says that tray 2 custom out of paper.
If I look in the web interface under paper handling, it allows me to change the paper type, but the paper size is stuck at custom and can not be changed.
I checked the sliders in the try itself and both of them are set at ltr. I'm not sure why it's saying that it's a custom size.
I tried a factory reset and it did not change anything.
If I look in the web interface under paper handling, it allows me to change the paper type, but the paper size is stuck at custom and can not be changed.
I checked the sliders in the try itself and both of them are set at ltr. I'm not sure why it's saying that it's a custom size.
I tried a factory reset and it did not change anything.
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Try changing it in windows. I know that sounds goofy but i have had sevreal users have the same problem and it turned out to be that in the windows print dialog box it was set incorrectly. Its worth a look.
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Blue switch... sure enough. Right on the money!
Thanks everyone!
Thanks everyone!
If your printer has more than 1 tray, or if you have another identical printer, try comparing the trays, to see if there are any differences in the mechanism. Or just swap trays to see if the problem is with the tray or the printer. If the problem is with the switches themselves you may need a service call.