AOL turns itself back on!

Greetings tom12ga !

In Control Panel, go to Internet Options > Connections.  Select never dial this connection. Click OK.

If no joy, something else is starting AOL. Reinstall the program.

Best wishes, war1

This happens with much older PCs and a dialup connection.

AOL 9.0:

1. From the sign-on screen click the Setup button, and then click the Expert Setup button.
2. Highlight an access number and click the Edit button.
3. Uncheck Automatically reconnect me and ignore interuptions when using this connection.
4. Click the OK button. Click No to set for all numbers in location.

AOL 9.0 VR:

1. From the sign-on screen click Connect options, then click Advanced Settings.
2. Click Quick Edit.
3. Select No beside the Auto-Reconnect option for each access number.
4. Click Save, then Close.

More installation help:
http://en.allexperts.com/q/Problems-using-AOL-1026/AOL-9-Installation.htm

Any number of things can dump you off a dial-up connection.. someone picking up the receiver for the land line telephone, line noise from your service carrier, you accidentally kicked the modem, etc. That's why AOL has that option to enable (or disable) automatic connection.

Thanks so far, however, the customer is using a fairly new and hot graphics workstation and gets access over a LAN with a fast DSL connection.  Is it possible that there is a modem installed that is doing this?  I will check this tomorrow.  Any other ideas in the meantime?

Tom

If you do the following, the modem will not be able to dial.

In Control Panel, go to Internet Options > Connections.  Select never dial this connection. Click OK.

It could also be a virus trying to get out by using the connections so check for spyware/virus.

tom12ga, any update?

Sorry, I got busy with other things.  It seems it had to do with the customer's DSL service getting interrupted.  It hasn't gone away.  There is definitely no modem involved.

Thanks,
Marc