asked on

mass storage not support by windows message when upgrading windows nt server to windows 2003 in vmware enviroment

hello expert,

I have a dell optiplex gx 520 with vmware loaded.

I install windows nt server sp6 on within the vmware enivorement as a P.D.C.

everything works fine.

I Decided to upgraded the virtual P.D.C to windows 2003 server.

when i ran the compatible test a MASS STORAGE ERROR was reported.

ERROR MESSAGE: YOU COMPUTER HAS A MASS STORAGE DEVICE

THAT IS NOT SUPPORT BY WINDOWS.

SETUP WAS UNABLE TO MIGRATE THE DRIVER FOR THIS DEVICE.

I attempted to force my way pass the message and succeed until the

the first reboot stage.

The dreaded blue screen of death ,

i attempted to restart the virtual machine

several times but on each occassion when the system attempts to boot into windows

2003 the same blue screen..

I do not have an special hardware on my host workstation in fact it is running

windows server 2000 for the last 3 years without any problem.

I am struck do not what else to do.

please help.

Jeff Brown

The device your using inside VMware is a virtual disk controller and has nothing to do with your host machines disc controller. When setting up your Virtual machine you were given a few options for how to set up the virtual machine. Can you print a list of the options you chose. Specifically what version of VMware 3-6 i think now and was it workstation, server, player?? and how you set up the disk (raw dynamic all allocated broken into 2gig chunks) controller uses (vmware has 2 virtual controllers its possible to use one is a scsi one the other is an atapi. this will help us narrow down what the problem could be. Its more than likely there is an option in 2003 setup for you to hit the f6 key to add drivers for non standard supported controllers. (floppy drive is required for this.) i've installed server 2003 on alot of vmware setups tho and never had to use that option .

jomfra

ASKER

hello wildstar10,

Response to questions ask.

>> specifically what version of VMware 3-6 i think now and was it workstation, server, player??

I am using vmware workstaion version 5.5.0 build 18463.

>> When setting up your Virtual machine you were given a few options for how to set up the virtual machine. Can you print a list of the options you chose.

(1) Virtual machine configuration --- Typicial

(2) guest os ---- windows nt

(3) location --- I setup a folder on my D partition before.

(4) Network type --- I chose " USE HOST ONLY NETWORK"

(5) disk size ---- 4 GB

I should mention i was not aware that vmware had two 2 virtual controllers

configuation, hence i alway use the default SCSI.

when i read your post i did some inquery then i saw that the other option

was IDE

concern the response to question

>>> and how you set up the disk (raw dynamic all allocated broken into 2gig chunks)

I am unsure, i never really fiddle with any DISK setup option the only things

I would add to the virtual setup is SOUND ADAPTER AND USB CONTROLLERS.

for my usb keyboard and mouse.

I hope i answer all you questions

Thanks

ASKER CERTIFIED SOLUTION

Jeff Brown

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