troubleshooting Question

read messages become unread after a few minutes using exchange 2003

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msupport asked on
Email SoftwareExchangeSBS
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I administer an SBS 2003 R2 Server Standard running exchange 2003 for email.  All of the users have a problem after they read mail it gets marked as read but within 20 min the read messages are marked as unread.  They are using Outlook 2003 SP2 as their email client.   This also seems to be causing a problem for blackberry users because they are receiving the same email multiple times.

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Jason
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