Help Desk tool Free

Posted on 2007-07-26
Last Modified: 2013-11-13
IS there a tool free of course for Help DEsk to IT department, probably as Experts-exchange it self
Question by:jmsienrique
    LVL 48

    Accepted Solution

    A good free ticketing system is

    EE is not really a help desk, its more like a forum with a special user rating. EE does not care if a question can't be answerd and blocks you from your work.
    LVL 28

    Assisted Solution

    Another really good ticketing system is RT from

    It's free and open source.

    Author Comment

    Thanks We will check it

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