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Is there a way to fix a Game that cannot open because it "cannot create texture?"

I "successfully" installed "The Ant Bully" (Midway Home Entertainment, Inc.) game on my computer (hp pavilion running WinXP2002 with Service Pack2, 608 mg RAM, 240 Gig memory).  When I tried to play it, I just got a blank black screen, and nothing happened. I had to ctrl-alt-delete to close the game, and I received this error message as the game closed: "Could not create texture."  I received no response from Midway's tech support from their website, and the tech support phone number included with the documentation of the game "has been disconnected."  This is the SECOND game that gave me this same error message--I returned the first to the store and got another of the same game in exchange, but I have the same problem, so I figure it must be my computer.  It is my understanding that this has something to do with DirectX, I think I am running DirectX 9.  Is there a setting (somewhere!) that I might have to change in order to "create texture?"  There may be an easy fix, or I may just have to toss the game and chalk it up to experience if you can't help me.  I'm looking forward to your help.  Thanks in advance,  

--Vicki
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vicicicic
Asked:
vicicicic
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1 Solution
 
☠ MASQ ☠Commented:
You will probably be running DirectX 9.0c, but what graphics card are you using and which drivers are installed?

"The Ant Bully" uses OpenGL to draw its canvas so we need to get this tweaked so it will work with your setup.
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jwphillips80Commented:
upgrade to directx 10
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vicicicicAuthor Commented:
The Ant Bully printed out an "error report" to send to their tech support (which I did, by the way...).  It is about 40 pages long!!  Here is a portion:

[Display]
Item      Value      
Name      S3 Graphics ProSavageDDR      
PNP Device ID      PCI\VEN_5333&DEV_8D04&SUBSYS_90121509&REV_00\4&3621FAAD&0&0008      
Adapter Type      S3 ProSavage DDR, S3 Graphics, Inc. compatible      
Adapter Description      S3 Graphics ProSavageDDR      
Adapter RAM      32.00 MB (33,554,432 bytes)      
Installed Drivers      s3gnb.dll      
Driver Version      6.14.10.0012-13.94.12      
INF File      oem48.inf (S3Psddr section)      
Color Planes      1      
Color Table Entries      4294967296      
Resolution      1024 x 768 x 60 hertz      
Bits/Pixel      32      
Memory Address      0xED000000-0xED07FFFF      
Memory Address      0xE0000000-0xE7FFFFFF      
I/O Port      0x000003B0-0x000003BB      
I/O Port      0x000003C0-0x000003DF      
Memory Address      0xA0000-0xBFFFF      
Driver      c:\windows\system32\drivers\s3gnbm.sys (6.14.10.0012-13.94.12, 163.00 KB (166,912 bytes), 5/26/2003 12:57 PM)      
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jwphillips80Commented:
your video card doesn't support openGL.  MASQUERAID is on the right track.
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vicicicicAuthor Commented:
Good to know, jwphillips80!  Good to have two concurring expert opinions!  Ok, Masqueraid, I await those "tweaks!"
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☠ MASQ ☠Commented:
Not sure I have any magic here for you :(
Afraid the S3 card is not great at managing OpenGL (or 3D gaming in general) but it is not strictly speaking incompatible.

Is this a laptop? Surely P3 or earlier ...?

You might find it works better if you drop your display settings to 16bit (High Color) rather than 32bit (True Color) and 800x600 if your display can manage this.  32MB of video memory is going to get used up pretty quickly trying to render OpenGL you need to give the card some slack!

See if lowering the settings helps first.
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vicicicicAuthor Commented:
This is a desktop, but it is about 4 years old.  (It has been a GREAT computer thus far.)  I will change those display settings and see what happens. brb
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☠ MASQ ☠Commented:
This is the most stable OpenGL version of the S3 drivers for your board:

http://drivers.s3graphics.com/en/download/drivers/legacy/ProSavageDDR_420/S3G_ProSavageDDR_winxp_v139433.exe  They supercede the drivers provided with XP & may also swing the balance in your favor.

Time for a link to explain what's probably going on:
http://www.mvps.org/marksxp/WindowsXP/opengl.php

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vicicicicAuthor Commented:
Changing those setting did not help.  Now I get a second "unknown error" as well.

I will check out those links and get the new driver.  brb
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vicicicicAuthor Commented:
I installed the new driver for the graphics card, and that installed just fine.  But now when I start the game, it wants to install "protection drivers" to launch the application, and reboot the computer.  I said yes to both, and it said the protection drivers were installed, but after I rebooted, it still wants to do this yet again.  (install and reboot).  Is this part of the same problem or something new?  Maybe part of that "unknown error"?
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☠ MASQ ☠Commented:
Good and bad news

Good news - I think you've fixed the OpenGL issue

Bad news - Ant Bully uses the StarForce copy protection system :(
http://en.wikipedia.org/wiki/StarForce


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vicicicicAuthor Commented:
I understand that Game companies don't want unauthorized copied of their products, but geez, I legally BOUGHT this game, and now I can't even play it?  This is a great way to have satisfied customers.  And their tech support SUCKS.  Now what?  am I stuck with an unusable game?
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☠ MASQ ☠Commented:
You should be able to play a Starforce protected game but the drivers will look for anything on your system that looks like it might be used for piracy and disable the game.  This can range from optical media burning software to CD emulation like Daemon Tools.  You will have to check through what is installed on your laptop to find out what it is that Starforce is objecting to & decide if removing it is worthwhile.

There are a variety of ways of bypassing Starforce but I can't go into them on this site.
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vicicicicAuthor Commented:
WEll, my CDROM is also a CD/DVD burner, and I wouldn't want to disable that.  If I unplugged it, I wouldn't be able to use the game's CD's!  I have several different CD burning programs but I use them, and wouldn't want to disable them either!  This is so frustrating!  I think I will just put the game on the shelf, maybe write a letter to Midway complaining.  I thank you for your time and advice, I will award you the 500 points for the new driver you pointed me to.  I did get past the blank screen, so it must be working.  I appreciate your quick response and the time and effort you experts give to Experts Exchange.
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