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Help reinstalling Terminal Server Licensing (for CAL's)

Hello,

I help administer a server running Windows Server 2003 Standard Edition and am having an issue with our device CAL's. We have three laptops that need to access the server via Terminal Services. We have 3 'Per Device' CALs (Volume licenses). Two of the laptops have been assigned a CAL, but the third one was incorrectly assigned to a desktop pc.

From what I've read so far, CALs cannot be transferred from one device to another (is that correct?) If it is, then I will attempt to re-install Terminal Service Licensing and re-active the license. The only thing is, we cannot find the original documentation that came with the server. Does Server 2003 Standard come with a default amount of CALs? Is there any way we can retrieve the licensing info from the server or by contacting Microsoft?

Thanks

jburgaard

By contacting Microsoft:
http://technet2.microsoft.com/windowsserver/en/library/52596cd0-a9c9-44d7-b266-75458846e4ef1033.mspx?mfr=true

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ormerodrutter

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fLEkz

ASKER

Thanks for the tips. I will call Microsoft Clearing House for advice.

ormerodrutter: How would I go about reassigning a TS CAL from device to device?

fLEkz

ASKER

I wanted to give an update on this. I contacted Microsoft Clearinghouse and they weren't of much help. I then contacted Microsoft Technical Support and we were able to issue a temporary license to the third machine (device). The license lasts for 90 days, so I have the option of just waiting for the 3rd CAL to expire or re-install the TS licensing. I am currently working with a tech representative in retrieving our license info to re-install our TS license.

Thanks for your help.