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MSN Alerts

Okay, Here is a tough one just for fun:

Some time ago I subscribed to a MSN service to email the weather for my town to me.  The service was intended to be used for cell phones but i used an email account instead.   It worked!  I now get a weather from alert@mobile.live.com every day for the past couple years!

Here's the hard part;  How do I stop it!  I have scoured the account settings and looked into Live Alerts, etc on MSN.  I can find NO WAY to turn it off.  Sure I could just write a rule in Outlook to delete or tell my spam filter to eat it (and probably will).  But there must be a more elegant solution!
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lake59
Asked:
lake59
1 Solution
 
WistfulWhimsCommented:
You should be able to unsubsribe from the same page that is now used to suhbscribe to the service.  So log in as if you are going to sign up for an alert and then uncheck the boxes when it asks you to choose a delivery method.  This will require you logging in to your MSN live Account.  

Try this link:  

http://alerts.live.com/Alerts/SelectSettings.aspx?rdr=1&cpid=68244&cpa=7007a5a36855b0c6a8c859ca16926b5f&signup=3&rtn=http://signup.alerts.live.com/alerts/validateAlertSubscribe.do&lcid=1033&WL=1
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WistfulWhimsCommented:
I found it....Go here and sign in.

http://alerts.live.com/Alerts/Default.aspx

Unsubscribe or turn off alerts

 Unsubscribe from an alert provider
On the Windows Live Alerts home page, click Sign In, and then sign in with your Windows Live ID.
Click My Alerts.
Next to the alert provider's name, click Unsubscribe.
Click OK, and then follow the on-screen instructions.
 
 Turn off all your alerts
On the Windows Live Alerts home page, click Sign In, and then sign in with your Windows Live ID.
Click My Alerts.
Next to Your alerts are, click Off.
 

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lake59Author Commented:
well i tried both links, both redirected to the home page.  I went to my alerts and swam through the maze to find that my alerts were off!  So i subscribed to weather and unsubscribed again.   I'll let you know whether it works...

Thanks
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WistfulWhimsCommented:
Sorry about the links..MSN is laced with cookies and remembers your particular computer.  I wasn't sure how well they'd work but I gave it a try :)
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lake59Author Commented:
No problem with the links.  MS seems to over-engineer everything lately....

Unfortunately, I received an alert from WindowsLive [alert@mobile.live.com] again last evening.  All the work we did above did not work...
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WistfulWhimsCommented:
I'm sorry to hear that.  My only guess is that they figure their service is so wonderful, why would you possibly want to unsubscribe? <smirk>

Maybe if you send them an email from their help/support page and ask them nicely to stop sending alerts to your specified email address, they will listen.  Worth a try.

http://support.live.com/eform.aspx?productKey=wlmobile&page=wlsupport_home_options_form_byemail&ct=eformts
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WistfulWhimsCommented:
the only other possibility I am seeing with some of the other alert types as I look around the web, is that in some cases you are asked to open your alert email and hist "reply".  When the compose window comes up, type "unsubscribe" in the subject line and send it.  Also worth a try :)
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lake59Author Commented:
Tried that as well.  No joy :(
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WistfulWhimsCommented:
Do me a favor Lake, if you don't mind.  Please forwad me one of these alerts <Edit: leonstryker PE. Email address removed> so I can see more clearly what we're talking about.  I'm not ready to give up yet :)....

I do so love a challenge..
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lake59Author Commented:
I just sent the email to MS from the link above... maybe.....
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WistfulWhimsCommented:
<crosses fingers>
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lake59Author Commented:
Here is the email content;

-----Original Message-----
From: WindowsLive [mailto:alert@mobile.live.com]
Sent: Friday, July 27, 2007 6:57 PM
To: <Edit: leonstryker PE. Email address removed>
Subject:

San Diego, NM Friday:PM Thunderstorms 63/85 F Saturday:T-storms 62/78 F Sunday:T-storms 61/77 F
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lake59Author Commented:
Thanks Leon.  The one in 19585589 was a fictitious address, but I understand
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WistfulWhimsCommented:
My deepest apologies Leon.  I don't know what I was thinking posting an email address (was reflex I guess)

Lake,

Just a quick question.....(still working on this for ya)...when you went to the alerts subscription page and it showed that you weren't subscribed to anything....was the proper email address showing in the upper right hand corner of the page?  In other words, were you logged into the right email address?  I have more than one (one for personal use, one for business and one for my gaming name) and I wondered if that might be the case.

Also, you said you set this up before alerts to email was a regular thing.  I know if you set up mobile alerts now, it asks for a phone number and not an email address.  So my question is, where did you set it up way back then?

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lake59Author Commented:
Yes I double checked the account.  It is correct.

When I set it up it was the most obscure option.  Most options asked for a phone #.  But one allowed an email address.  No idea what it was though.

By the way, MS actually replied to my email the other day with a personal clarification question (not canned response!).  I'm still receiving alerts though.
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WistfulWhimsCommented:
I gotta be honest Lake.  If speaking to them directly didn't work, I'm running out of ideas.  Change your name, move to a different country....or just move to a different part of this one so you won't be depressed by the weather reports anymore. <smirk>
Last idea...and it probably won't help as it's most likely an email clearing house of sorts....but try sending a short note to alerts@mobile.live.com and make the subject something like PLEASE STOP SENDING THESE ALERTS!!!!  and see if that does anything for you.

Sorry I couldn't be more help my friend.
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lake59Author Commented:
But i am optimistic that MS support will do something!  You provided the avenue to email them and the idea so you did help and will get the points.  Let's leave it open another week or so, so i can post results from MS.  Thanks for your help!

I have tried to email alerts@mobile.live.com but get error messages that the email has not delivered for the past 8 hours, 2 days, 10 days, etc....

Move to another countary?  Not bad.. but i like this one too much.
Change my name?   hmmm.  Ill have to think on that one
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dagesiCommented:
Um... have you considered, while logged in, just telling it to send to a different email addy (assuming that's an option)?  preferably one that is obviously (to people) bogus...
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lake59Author Commented:
dagesi,

I cannot fing the MSN live order.  There is nothing to modify
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lake59Author Commented:
well msn did nothing.  I guess I will just write an outlook rule to delete the message.  Too bad.  Thanks for trying
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Kini pradeepCommented:
To stop receiving these alerts, reply to an alert with "STOP"
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