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  • Status: Solved
  • Priority: Medium
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Live update button disabled.

I run NAV Corp edition ver10.1, my policy is set to not alllow users to change things and so on. I have one user that is out the office a lot and need to do live updates from where he is ,but he cant because the live update button is disabled.

How do i enable the button for him ,where in the system console do i find the option ,or even disable my policy filtering down to him??
1 Solution

There are 2 things you can do to accomplish this. The first option is to allow the computers on the network to manage their own updates when the manging server is not available. This is a global option and apply to all the computer. The second thing to do is to completely uninstall SAV client from the laptop and reinstall it from the CD (not the server share). This will allow you to install the client in an "Unmanaged" mode so the laptop can do it's own live updates.

For the first option do the following:
1.Connect the laptop to the network and make sure it can access the server.  In the Symantec Console on the server, unlock the server group. Right-click on your server and select "All Tasks". Then select "Symantec Antivirus". Then select "Virus Definition Manager". On this screen uncheck  the option to "Do Not Allow Clients to Manually Launch LiveUpdate".

I prefer the second option because it only affects the one computer and not all of the clients.
Hope the helps :)


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