LMCITSUPPORT
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Live Messenger stopped working
I'm having trouble getting Windows Live Messenger to work. It was fine for a couple of years and then this week it stopped. I had been using beta 8.5 version. I've tried repairing the installation (from the Control Panel Add/Remove Programs) and also I've tried uninstalling, rebooting, re-installing, but to no avail.
At the same time I get two error messages when I shut down:
CTicketManagerWnd fails to close
dwwin.exe also fails to close.
Any ideas.
Running WindowsXP Pro with all latest updates.
At the same time I get two error messages when I shut down:
CTicketManagerWnd fails to close
dwwin.exe also fails to close.
Any ideas.
Running WindowsXP Pro with all latest updates.
I've seen on another forum that some users were having a similiar problem after installing a Logitech webcam.
ASKER
No hardware changes involved. Do not have a webcam attached!
Try stopping applications from running at startup and see if it helps
http://www.netsquirrel.com/msconfig/msconfig_xp.html
and then add them back one at a time to see if the error comes back (if it has gone away). This way you will see if it is an application other than Live Messenger that is causing the problem.
http://www.netsquirrel.com/msconfig/msconfig_xp.html
and then add them back one at a time to see if the error comes back (if it has gone away). This way you will see if it is an application other than Live Messenger that is causing the problem.
Were there any software changes? Any network changes? Any updates to Live Messenger?
If it is the Beta, then problems should be expected ;)
dwwin.exe is part of the DrWatson error reporting tool, and it getting hung isn't really unusual.
CTicketManagerWnd is from Messenger, I believe. Have you tried uninstalling, and then installing the current stable release, instead of the Beta? And are you using IE version 7 or 6?
dwwin.exe is part of the DrWatson error reporting tool, and it getting hung isn't really unusual.
CTicketManagerWnd is from Messenger, I believe. Have you tried uninstalling, and then installing the current stable release, instead of the Beta? And are you using IE version 7 or 6?
ASKER
I have uninstalled the beta 8.5 version and installed the current 8.1 version but have the same problem. I have IE7 installed but only rarely use it since Firefox 2.0.0.5 is my browser of choice. Apart from that I've made no software changes or network changes.
Ive heard reports this is due to a windows update recently rolled out.... until it is resolved (if ever) will closing live messenger before you shutdown prevent the error??
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