I have a customer running Exchange 2003 SP2 on Server 2003 Standard. They reached the size limit for the information store and it was dismounting. I explained the limit and made them clean up the boxes and put limits on the size for the users to not reach the limit, however the store continues to dismount everynight with the same error.
Exchange store 'First Storage Group\Mailbox Store (FRANZMAIL)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 25 GB. This database size has exceeded the size limit of 18 GB.
This database will be dismounted immediately.
I looked into it further and I found some weird stuff. The exchange server has a seperate hard drive to hold the exchange data so D:\ExchangeMDBData\MDBDATA contains all logs and .stm and .edb files. The folder is 28.2 gb and contains logs that are up to 3 days old. The D: drive is a 250 gb and has no other information stored on it, however it shows that it only has 82.8 GB free.
I have 2 questions:
1. My users mailboxes add up to approximately 8.5 gb now and have been like that for 2 days. So I shouldn't be past the size limit there, but it still is stopping the information store. How do I fix that?
2. Why is my D: drive missing about 110 GB of space?
I would really appreciate any ideas. Thanks in advance.