display/dock issue with one login

Posted on 2007-07-28
Last Modified: 2013-11-24
Macbook Pro 17 inch core duo 2.16. 10.4.10
One login with administrative privledges has display issues. No resolutions display correctly. At native, for example, the mouse can be used to move the file menu into view. The dock does not, however, display at all. I have booted from an external drive, run Disk Warrior 4, and repaired permissions. I used MainMenu to run all maintenence scripts, deep clean caches, and rebuild everything. The only thing I have considered doing, but not yet done, is to reinstall the 10.4.10 update. This does not appear to be hardware as one of two logins works as normal as does the external drive's OS.
Question by:pheidius
    LVL 39

    Accepted Solution

    Re-running 10.4.10 is a common repair solution and worth doing.

    Do you remember if the display was working for this user before?  Any idea if a previous update or software application caused the display error?

    It sounds like a glitch in the display resolution where the Dock is there but off the bottom of the visible screen.

    The screen resoultion settings are stored in PRAM .. might be worth resetting them
    You can reset PRAM by pressing the Command-Option-P-R keys combination as the computer starts up, until you hear a second startup chime. This restores certain system settings to their default values.

    See what is stored in PRAM -

    The next option would be to move the entire Preferences folder for the current user with the problem to the Desktop.. reboot and OSX will create a new Preferences folder .. if the display is OK then copy back any preferences for other applications. If the problem appears after a reboot or logoff/on then hopefully by a process of elimination, you'll find what caused the problem.
    LVL 19

    Author Comment

    Oops , I already tried resetting pram, sorry. On the other hand, dragging the preferences to the desktop works though that still leaves a ton of manual sorting to do. I am going to key on any of her Adobe stuff as there were small errors reported with some of my utilities relative to Adobe and Adobe does have many resolution effecting settings in various appz. Dang, I havn't had to do this much sorting, though, since OS 9 days.  I remember looking for extension conflicts in much the same way. I remember an app called Conflict Catcher that made it a little better. I think I m going to drag preferences  back to the folder and try reinstalling the 10.4.10 first and cross my fingers.
    LVL 19

    Author Comment

    Ok, it may be  Adobe. I dragged everything except Adobe preferences back and the display holds proper resolution. I can't totaly be sure because I left all the new system preferences intact when I copied back the preferences but I will just reinstall CS-2.  Thanks for the preferences focus.

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