How to forward an exchange email account to another

Posted on 2007-07-28
Last Modified: 2012-06-27
I am wanting to forward an exchange 2003 email account to another users account. The users access exchange using OWA. I have set the forwarding information within the Active Directory, exchange general, delivery options, and added the new users account name. However; the new user has not received any emails. I have tested this account forwarding several times. And the user has shut down and restated the PC. Still no luck! Any other ideas, or is there something that I am missing?
Question by:ksrutledge
    LVL 104

    Expert Comment

    You shouldn't need to do anything on the PC, its all in the AD.
    Have you checked whether the receiving user has any views or rules that could be hiding or moving the messages?

    LVL 7

    Expert Comment

    Do you have two accounts and they have both users? if not then just make SMTP email account to that user who is resiving email. then that person got email send that email adress.
    Why you want to foward messages to some other people on server with out that receiving person not knowing that?
    LVL 7

    Assisted Solution

    Normally users make server rule to foward messages to other people. use that.
    LVL 104

    Accepted Solution

    Rules on the mailbox require the feature to be enabled in global settings which is a security risk. It will apply to all users and could result in email loops or other issues. It is not a configuration that I would recommend.

    LVL 1

    Expert Comment

    Have you rebooted the Exchange Server.  I know you should not have to do this but, if you have something that is not quite right in your AD or DNS or Network communications in general, the MS Exchange Policies will NOT update until you either restart all MS Exchange related services or reboot the MS Exchange server.  Hope that help.  Let us know.
    LVL 5

    Expert Comment

    if you have a great number of mailbox's it will take sometime to take effect if you want it to speed up just use rus ( reciepents update services) and update your enterprise and your domain and try after that

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