Legitimate eMail ends Up in Spam Folders on Yahoo and Hotmail

I am having a problem in that emails that I send to confirm a registration are being delivered into spam folders on yahoo and hotmail.  The mails are being sent usng the sendmail command line.  I tried testing this from another one of my servers and the mail is delivered OK.  I checked dnsstuff for RBLs and as far as I can tell my reverse DNS is setup properly.  On the server that works we use exim and the I notice that the headers look different than with pure (default configured) sendmail.

Here is the case that works:

Return-path: <elsamman@zeus2.sitemagix.com>
Envelope-to: user01@user01.host3.sitemagix.com
Delivery-date: Sat, 28 Jul 2007 21:28:16 -0400
Received: from zeus2.sitemagix.com ([64.38.22.130])
     by host3.sitemagix.com with esmtps (TLSv1:AES256-SHA:256)
     (Exim 4.60)
     (envelope-from <elsamman@zeus2.sitemagix.com>)
     id 1IExZw-0006D4-KK
     for user01@user01.host3.sitemagix.com; Sat, 28 Jul 2007 21:28:16 -0400
Received: from elsamman by zeus2.sitemagix.com with local (Exim 4.66)
     (envelope-from <elsamman@zeus2.sitemagix.com>)
     id 1IExZg-0002EI-ER; Sat, 28 Jul 2007 20:28:00 -0500
From: registration@gratiofunds.com(Gratio Funds)
Reply-to: registration@gratiofunds.com(Gratio Funds)
Subject: Gratio Funds Registration
To: sam_elsamman@yahoo.com
Cc: user01@user01.host3.sitemagix.com
Content-type: text/plain
Message-Id: <E1IExZg-0002EI-ER@zeus2.sitemagix.com>
Date: Sat, 28 Jul 2007 20:28:00 -0500
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - zeus2.sitemagix.com
X-AntiAbuse: Original Domain - user01.host3.sitemagix.com
X-AntiAbuse: Originator/Caller UID/GID - [32009 32009] / [47 12]
X-AntiAbuse: Sender Address Domain - zeus2.sitemagix.com

Here is the case that does not work (end up in spam folder

Return-path: <elsamman@host1.gratiofunds.com>
Envelope-to: user01@user01.host3.sitemagix.com
Delivery-date: Sat, 28 Jul 2007 21:28:57 -0400
Received: from host1.gratiofunds.com ([206.51.230.68])
     by host3.sitemagix.com with esmtps (TLSv1:AES256-SHA:256)
     (Exim 4.60)
     (envelope-from <elsamman@host1.gratiofunds.com>)
     id 1IExab-0006D8-Ah
     for user01@user01.host3.sitemagix.com; Sat, 28 Jul 2007 21:28:57 -0400
Received: from host1.gratiofunds.com (host1.gratiofunds.com [127.0.0.1])
     by host1.gratiofunds.com (8.13.1/8.13.1) with ESMTP id l6T1Sk6C029153;
     Sat, 28 Jul 2007 21:28:51 -0400
Received: (from elsamman@localhost)
     by host1.gratiofunds.com (8.13.1/8.13.1/Submit) id l6T1SjOT029152;
     Sat, 28 Jul 2007 21:28:45 -0400
Date: Sat, 28 Jul 2007 21:28:45 -0400
Message-Id: <200707290128.l6T1SjOT029152@host1.gratiofunds.com>
From: registration@gratiofunds.com (Gratio Funds)
Reply-to: registration@gratiofunds.com (Gratio Funds)
Subject: Gratio Funds Registration
To: sam_elsamman@yahoo.com
Cc: user01@user01.host3.sitemagix.com
Content-type: text/plain
 
I really just don't know what to thinkl about this.  
magixmanAsked:
Who is Participating?
 
war1Connect With a Mentor Commented:
Greetings magixman !

There are so much spam that the spam filters are getting stronger and stronger.  If you expect an legitimate email, put the sender in the White List or Safe Sender List of the receiving email service.  You can to that with Hotmail and Yahoo.

Best wishes, war1
0
 
NopiusConnect With a Mentor Commented:
Why not to include these headers:

X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - zeus2.sitemagix.com
X-AntiAbuse: Original Domain - user01.host3.sitemagix.com
X-AntiAbuse: Originator/Caller UID/GID - [32009 32009] / [47 12]
X-AntiAbuse: Sender Address Domain - zeus2.sitemagix.com

to the sendmail input? Try it. If you post with 'sendmail -t' from something like PHP, you may feed your 'X-' headers to the sendmail's input.


I don't know why your message goes to the Spam folder on yahoo, but it seems because it has no such headers.
0
 
war1Commented:
magixman, any update?
0
 
netexpert01Connect With a Mentor Commented:
From my experience, even if you have implemented everything, it is still up to Yahoo to decide if you are on a "white" list.

I have implemented SPF, DomainKey, fixed IP, reverse DNS, Sender, Return-Path, etc.  But my email to Yahoo still gets moved to the spam/bulk folder, regarding of the content.  The same content (simple or complex) sent from my Google account reach my Yahoo account without a problem.  I have other company emails arriving to my Yahoo inbox, and they do not even implement SPF nor DomainKey.

I have submitted my bulk email application to Yahoo, but they haven't gotten back to me.  And it has been 2-3 weeks:-(
0
All Courses

From novice to tech pro — start learning today.