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No sound on PC Device Manager showing error

Posted on 2007-07-28
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No sound from PC/ Speakers ok .but shows in Device Manager sound error.What do I need to do please I use XP pro.and this is my PC details
NEC COMPUTERS INTERNATIONAL
Model   SiS650
Version 1.x

Chipset Vender                Silicon integrated Systems
Chipset Model                  sis650 CPU to PCI Bridge
South Bridge                      sis 961/962

Legacy Audio Drivers                      Manufacturer    (Standard system devices
Driver    {4D36E96C-E325-11CE-BFC1-08002BE10318}\0007
DriverDateData 00 80 62 C5 C0 01 C1 01
Installer32           MmSys.Cpl,MediaClassInstaller

                                                             

                                                               
 


                                                               

                                                               

                                                         

                                     

                                                         

                                                         

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Question by:wulfstan
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LVL 23

Expert Comment

by:phototropic
ID: 19587383
You can find Sis audio drivers here:

http://www.sis.com/download/

What is the model number of the chip?
Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices". Any hardware device with a driver problem will be listed here. Make a note of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .)
both four digits long.
Look up those numbers here:

http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  First port of call is the manufacturer's website.  If no joy there, try a driver database like Driverguide:
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Author Comment

by:wulfstan
ID: 19587623
phototropic On the SIS link It gives all compatable Audio drivers but do not show SIS 650 shows SIS 651/  wonder if there would be a difference.
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Expert Comment

by:phototropic
ID: 19587651
The actual audio drivers are either 7012 or 7018.  Check the DEV/VEN numbers to find out which chip you have.
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Author Comment

by:wulfstan
ID: 19587662
How can I find The DEV/VEN numbers please
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Author Comment

by:wulfstan
ID: 19587755
I found the Driver was a 7012 I have saved it to disk .I shall have to take to my sons PC its his that is without sound,I believe all I need to do is insert disk.its in winrar format.extract the file and it will auto find the driver slot.then reboot .Is this correct/.THANKS.I consider the solution given .the little extra info re install I shall add extra points /once again phototropic: Many thanks
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Accepted Solution

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phototropic earned 500 total points
ID: 19589040
OK. I've been out all day with my family and only just got back...
The DEV/VEN numbers can be found by following the proceedure in my first post.
The driver download should be extracted to a folder (on your desktop or somewhere similar). Within the folder is an icon called "setup". Click this to install...

Good luck!
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Author Comment

by:wulfstan
ID: 19589081
Many thanks.I trust you had a very enjoyable family day out..once again Thank You.
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LVL 23

Expert Comment

by:phototropic
ID: 19589253
Glad you got everything sorted.
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