I have a customer's pc which blue screens after the Welcome to Windows message. There is no error message, just the usual 0x00007 (...). No file is identified as a problem.
Pc is a Dell Dimension 2400. All 4 led's at the back are solid green. The strange thing is that safe mode will not work - produces the same screen - but Last Known Good boots Windows normally.
What I have tried:
System restore - gone back well beyond the date when this began to happen;
Chkdsk /r - no errors reported;
Memtest - ran it for several hours...no errors;
Virus scan - ran Bitdefender online scan...found no infection. The pc has Norton a/v installed;
Cleared ALL temp. files via Cleanup - no change;
What is puzzling me is that this kind of BSOD usually means hardware, but Last Known Good works. So why can I not restore the registry to the same config as the config loaded by Last Known Good...?