troubleshooting Question

%system%\temp\Gthrsvc folder filling up hard drive

Avatar of Gonkster
Gonkster asked on
ExchangeAnti-Virus Apps
9 Comments1 Solution5401 ViewsLast Modified:
Hi all,

I have a problem with an exchange 2003 server which has it's C: drive maxxing out due to a folder- Windows\Temp\gthrsvc filling up with all sorts of junk each morning (usually around 4-5am).

This problem pretty much matches this one here-

Sophos MailMonitor and Sophos AV are installed and I have added the gthrsvc folder as an exception (it was not previously), however this problem still remains.
Veritas backup is also installed but does not do a backup of anything on the C: drive at all (exchange is storing onto a different partition)

Unfortunately I'm asking you guys because I have no access to sophos support.

I realise this is usually down to file indexing and a virus scanner scanning this folder, win2k did have a problem with this and a hotfix was available but not for 2003.

Is there any way to force sophos to stop scanning this folder other than using the enterprise console?
(perhaps by changing permissions on this folder- I'm worried what permissions would be needed though for normal operation)
I ask this because sophos is plainly not applying policy correctly!
Is it a good idea to disable indexing as a temporary measure to cure the symptoms while this is resolved- what effect would this have and how is this done?

I'm not that keen on sophos (or symantec for that matter) if I had my way I'd use NOD32...alas it's not up to me :)


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