troubleshooting Question

%system%\temp\Gthrsvc folder filling up hard drive

Avatar of Gonkster
Gonkster asked on
ExchangeAnti-Virus Apps
9 Comments1 Solution5401 ViewsLast Modified:
Hi all,

I have a problem with an exchange 2003 server which has it's C: drive maxxing out due to a folder- Windows\Temp\gthrsvc filling up with all sorts of junk each morning (usually around 4-5am).

This problem pretty much matches this one here-
http://www.ureader.com/message/3069206.aspx

Sophos MailMonitor and Sophos AV are installed and I have added the gthrsvc folder as an exception (it was not previously), however this problem still remains.
Veritas backup is also installed but does not do a backup of anything on the C: drive at all (exchange is storing onto a different partition)

Unfortunately I'm asking you guys because I have no access to sophos support.

I realise this is usually down to file indexing and a virus scanner scanning this folder, win2k did have a problem with this and a hotfix was available but not for 2003.

Is there any way to force sophos to stop scanning this folder other than using the enterprise console?
(perhaps by changing permissions on this folder- I'm worried what permissions would be needed though for normal operation)
I ask this because sophos is plainly not applying policy correctly!
Is it a good idea to disable indexing as a temporary measure to cure the symptoms while this is resolved- what effect would this have and how is this done?

I'm not that keen on sophos (or symantec for that matter) if I had my way I'd use NOD32...alas it's not up to me :)

ASKER CERTIFIED SOLUTION
krazy1ox

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros