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Problem configuring Network Adapter

Problem configuring Network Adapter.
Fujitsu Siemens Desktop Computer
Model: Myrica C 50 1/1/
O.S., Windows 98 SE

This came with no network adaptor card. Recently in an attempt to connect to a cable broadband network  I installed a Realtek Adaptor (Model - RTL 8139C)
On booting  up, the Computer recognised the new hardware and set about installing a driver. I follow instructions, inserting the  Win 98 OS installation CD when asked.  The software seemed to be added successfully. However I could not connect to the broadband network.  When I checkd the device manager listing I saw a red cross through the Realtex Network Adapter. I opened the Network Adapter Properties and saw that it was  disabled. But when I enabled it, I still could not connect. When I checked the card socket at the  back of the computer the little Red light was on  not the Green light. Ive tried a lot of things but cant get it to work. Any advice would be most welcome. (By the way there is no problem with IP address, gateway etc) I did notice that the options given me for Realtek when installing the software were for Realtek 8139 (two varieties), not for Realtek 8139C. I wonder whether this might be the problem??
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Michael Murphy
Asked:
Michael Murphy
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1 Solution
 
phototropicCommented:
The drivers for your card are here:

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=6&Level=5&Conn=4&DownTypeID=3&GetDown=false

Try these; if you still cannot connect, consider that the card may simply be faulty - in which can you can return it for a refund.
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Michael MurphyAuthor Commented:
I have downloaded the REALTEX RTL8139/810X Family Fast Ethernet NIC driver. However when I try to run it, clicking the Setup.exe file,  I get the message 'Cannot Install: SETUP or INSTALL program filename contains folder information. Use ACTIONS/CHECKOUT instead.  
(I am opening the file with Winzip and Actions/Checkout are features of the Winzip screen). Not sure where to go next?
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phototropicCommented:
OK. I just downloaded the file and opened it with Winzip.  Try right-clicking on the download and then clicking on "open with..." Choose "Compressed (zipped) Folders", then try to run setup again.  You may have a corrupt download, in which case you may need to download the file again...
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Michael MurphyAuthor Commented:
Really helpful answer. I found  the 'choose Compressed Folders' option is not available on Win 98SE. Nonetheless I found another option which worked and have now succeeded in downloading and installing the Realtek Driver. However I am not out of the woods yet. I am now unable to open Windows Explorer. I am told that that the 'iexplore.exe' file is missing. I did a reinstall of Win 98SE but this did not solve the issue.  I have checked the error message on various sites, have got some ideas but have not yet solved this issue (which may be unrelated to what has gone before). More relevant, perhaps, is that on checking the Device Manager I see that the  PCI Card driver is missing. I'm not sure that this is about, but it is probably relevant. Thanks for your advice so far. Am based in Cork, Ireland.
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phototropicCommented:
Windows Explorer and "iexplore.exe" are two different things . If iexplore.exe is missing, you should re-install Internet Explorer, although if you re-installed the os that should have taken care of it. There are some ideas here:

http://www.shoalhaven.net.au/sis/techboard/messages/8627.html

Missing PCI card driver:
Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices". Any hardware device with a driver problem will be listed here. Make a note of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .)
both four digits long.
Look up those numbers here:

http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  First port of call is the manufacturer's website.  If no joy there, try a driver database like Driverguide:

http://www.driverguide.com/
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Michael MurphyAuthor Commented:
Thanks a million. Got it done today. Downloaded the appropriate drivers and fixed the missing iexplore.exe file. you get the points.
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phototropicCommented:
Glad to hear you got it sorted out...
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