troubleshooting Question

Malicious program on IE. Cannot change web pages. It jumps back to previous page.

Avatar of lakotasdad
lakotasdad asked on
Web Browsers
14 Comments1 Solution212 ViewsLast Modified:
Malicious program affecting Internet Explorer.  I can't change sites.  If I change sites, it stays there for 1or 2 seconds, then jumps back to the previous site.  OS is XP SP2.  This happened with IE 6.0.  It is impossible to download any programs because the site jumps back.  I was able to install IE 7.0 because the computer manufacturer's Help Panel worked without me having to access Microsoft's Update site directly.  I have run  Spyware Doctor and it found malicous programs but removing them did not fix the problem.  I have 2 computers so I can download and install programs that do not require the host computer to perform the download.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 14 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros