troubleshooting Question

Windows XP Pro Stop error 0x00000024 ntfs.sys

Avatar of Luciano Patrão
Luciano PatrãoFlag for Germany asked on
DesktopsWindows XPPC
17 Comments1 Solution688 ViewsLast Modified:
Hi

I have a problem with my Windows XP Pro. It doesnt start.

Windows start at Windows logo, but after I get an error ntfs.sys

STOP: 0x00000024 (0x001902FE,0xF7C$&&DC,0xF7CA63D8,0xF746AF81)

ntfs.sys - Address F746AF81 base at F741B000, DateStamp 41107eea

I have made everything i know to recover this disk/windows, but nothing it work.

I cannot use "press R to select the to repair a Windows XP installation using Recovery Console, press R option" because when I choose this, I get the same error, and cannot go to recover console. I cannot also install a new system (in a different folder to try to recover some data) because when I choose new install, the system will try to recognize the HD I get AGAIN the same error.

Now I do not want to recover the windows. I just want to recover some very important DATA that I have in that disk. And i don't have any backup.

If I connect this HD to another computer and then on the computer Windows copy the DATA I want, when the windows computer recognize this HD, I get the same error again.

Any system or software that runs in win32 i cannot get it to work on this HD.

I have found several solutions, on the google, or in this site, but i cannot use any, because i can get to the recover console.

I have tried everything. But anything works.

I have tested the disk hardware and I get no errors. I have ghost this HD(2 partitions) to a new disk, I get no errors on the ghost job. Then when I tried to run this disk I get the same error. So I think is only a system error (boot or something like that). If i try to connect this new HD to a computer with a Windows XP, again when the system recognizes the HD I get the same error.

I cannot go to a recover console, or a DOS console (with NTFS) just to copy the important data that I have, or try to correct the ntfs.sys file, or other.

Is anyone has another idea how to recover this?? Or just connect this disk to copy the DATA files??

Many thanks

Jail
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