video chat delays (Skype) , please help!

Posted on 2007-07-29
Last Modified: 2013-11-08
Hi, I was wondering if you can help me with a Skype issue.  My friend and I video chat all the time and we're both running Windows XP and both have cable internet connection.

We can video chat via Skype with no problems, however, my friend says that my video is very delayed, ie., he can hear me chatting away, but my video is totally out of sync.  Very delayed.
But when I'm viewing his video on my machine, my friend's video and voice are in sync all the time.  Why is that?
Is there a way I can fix this problem?  Is it my webcam?  It is a pretty old webcam (Intel CS430).  But I'm not sure if that would be the problem, would it?
Question by:webmonkey8
    LVL 3

    Accepted Solution

    How about your connections? How much upstream bandwidth does your friend have vs. you? If his upstream is robust and yours is not you may not be able to push data to him as fast and he can to you. will test bandwidth in both directions. You're interested in upstream for sending voice and video.

    Good Luck!

    Author Comment

    Hi, thanks for your reply,

    my upstream is 468kbps
    downstream is 4771kbps

    Is this speed sufficient enough?
    LVL 3

    Expert Comment

    Yeah, that should be fine. Are any other apps running in the background that might be eating up bandwidth? Peer to Peer file sharing apps would be the most common culprits.


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