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video chat delays (Skype) , please help!

Posted on 2007-07-29
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Last Modified: 2013-11-08
Hi, I was wondering if you can help me with a Skype issue.  My friend and I video chat all the time and we're both running Windows XP and both have cable internet connection.

We can video chat via Skype with no problems, however, my friend says that my video is very delayed, ie., he can hear me chatting away, but my video is totally out of sync.  Very delayed.
But when I'm viewing his video on my machine, my friend's video and voice are in sync all the time.  Why is that?
Is there a way I can fix this problem?  Is it my webcam?  It is a pretty old webcam (Intel CS430).  But I'm not sure if that would be the problem, would it?
 
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Question by:webmonkey8
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axiomtechnologies earned 200 total points
ID: 19629497
How about your connections? How much upstream bandwidth does your friend have vs. you? If his upstream is robust and yours is not you may not be able to push data to him as fast and he can to you.

www.speedtest.net will test bandwidth in both directions. You're interested in upstream for sending voice and video.

Good Luck!
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by:webmonkey8
ID: 19629518
Hi, thanks for your reply,

my upstream is 468kbps
downstream is 4771kbps

Is this speed sufficient enough?
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by:axiomtechnologies
ID: 19635681
Yeah, that should be fine. Are any other apps running in the background that might be eating up bandwidth? Peer to Peer file sharing apps would be the most common culprits.

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