[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2843
  • Last Modified:

dredger.exe error messages in event viewer

I have a few clients running HP ML310 Servers running Windows SBS 2003 that were installed and setup recently.
They are running Symantec Antivirus Enterprise with the Anti-Spam add on and also Symantec Backup Exec 11d.

On all of these servers we are receiving the following errors in the event viewer logs when a reboot has been performed. We have also noticed that services such as ther backup exec services fail to start automatically and need to be started manually.

Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            27/07/2007
Time:            8:51:51 AM
User:            N/A
Computer:      USABILITY2003
Description:
Faulting application dredger.exe, version 2.11.2064.0, faulting module msjetoledb40.dll, version 4.0.9502.0, fault address 0x0000d284.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 64 72 65   ure  dre
0018: 64 67 65 72 2e 65 78 65   dger.exe
0020: 20 32 2e 31 31 2e 32 30    2.11.20
0028: 36 34 2e 30 20 69 6e 20   64.0 in
0030: 6d 73 6a 65 74 6f 6c 65   msjetole
0038: 64 62 34 30 2e 64 6c 6c   db40.dll
0040: 20 34 2e 30 2e 39 35 30    4.0.950
0048: 32 2e 30 20 61 74 20 6f   2.0 at o
0050: 66 66 73 65 74 20 30 30   ffset 00
0058: 30 30 64 32 38 34         00d284  

We have updated all versions of software to the latest versions including all Windows updates.
I have also scoured the internet looking for a solution and am yet to find it.
Any ideas what could be causing this and how to fix it?
0
mhzz
Asked:
mhzz
  • 5
  • 5
  • 2
  • +2
1 Solution
 
suppsawsCommented:
Hello mhzz,

Do you also notice high cpu usage?
The process Dredger.exe is part of healthmonitor.
This should fix it:
Winmgmt.exe /clearadap
Winmgmt.exe /resyncperf -p <process_id_of_winmgmt>
Although I'me not sure if this still apllies to sbs 2003.

Regards,

suppsaws
0
 
mhzzAuthor Commented:
how do i find the <process_id_of_winmgmt> ???
0
 
suppsawsCommented:
in the task manager go to VIEW > select colums > PID
0
The new generation of project management tools

With monday.com’s project management tool, you can see what everyone on your team is working in a single glance. Its intuitive dashboards are customizable, so you can create systems that work for you.

 
mhzzAuthor Commented:
i can't actually see any process that relates to winmgmt in the task manager at all
0
 
suppsawsCommented:
sorry, I w
0
 
suppsawsCommented:
Sorry, I was still refering to sbs 2003, it's Wmiprvse.exe in sbs 2003
0
 
suppsawsCommented:
btw, did you already install w2k3 sp2?
this sp has a newer version of the MS jet 4.0  msjetoledb40.dll
http://support.microsoft.com/kb/239114/en-us
0
 
mhzzAuthor Commented:
Yes i have installed all service packs as mentioned above.
i also cannot find anything related to Wmiprvse.exe in the running processes
0
 
TobiLangerCommented:
Hi mhzz,

I've the same problem like you explained. Have you already found a solution.
0
 
TobiLangerCommented:
I had a phone call with symantec.
They know about this "defect" and are working on a hotfix.
It is caused be Symantec Mail Security for Exchange 6.x
The error shouldn't occur in Mail Security 5.0.6
For me it is OK to take this version as a workaround...
0
 
mhzzAuthor Commented:
I have also found it to be a problem with Symantec Mail Security and have reported it to the local Symantec Support Team.
The initially sent me an upgrade to the latest version of Mail Security which also did the same thing.

My next move was to reinstall version 5.

I hope that Symantec release a hotfix soon.
0
 
Eugene_PalmerCommented:
I also am having this dredger.exe fault, also have SMSE 6.  What is it about Symantec and Microsoft these days.  Just updated SMSE, still faulting.
0
 
mhzzAuthor Commented:
Symantec have now informed me that this is a known problem and will be fixing it in the next Mail Security for Exchange release. However they could not give me an ETA on when the next release would be available.
0
 
Computer101Commented:
PAQed with points refunded (250)

Computer101
EE Admin
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 5
  • 5
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now