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Strange Vista MSI installation problem... executes small part of contents, doesn't install

Posted on 2007-07-30
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Last Modified: 2013-11-14
I have a strange problem with an MSI installer that I have made for my application (A COM addin for MS Word and an executable video player ). When I install on Windows XP everything is fine, but..

When I run the MSI within Windows Vista, one small .exe file runs from within it but the actual installer does not run. I need to install the application on this computer, and have done so on Vista before.

What is the problem? How can I solve it? Please help!
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Question by:butterhook
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6 Comments
 
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Expert Comment

by:mirtheil
ID: 19591460
Need a little more information:
- How was the MSI generated (InstallSHield, Wise, Wix, etc)?
- What's in the MSI Log?  Here's an article on how to enable logging: http://support.microsoft.com/kb/223300
- How are you running the MSI?
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LVL 15

Expert Comment

by:lyonst
ID: 19591474
Can you try this work around to see if it allows you to do the install..

Temporarily disable User Account Control (UAC). With UAC disabled the installation may work the normal way by double-clicking on the MSI file. To disable UAC, search for the phrase "turn off UAC" from the Vista help window and follow the directions. You will need to reboot Vista after changing this setting. If the installation is complete, you can turn UAC back on.
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Author Comment

by:butterhook
ID: 19592088
@mirtheil - I used the Visual Studio Installer package (from Visual Studio 6) to create the installer

@lyonst - I had the UAC off already.
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butterhook earned 0 total points
ID: 19623397
For some reason the installer file was opening with the incorrect application rather than 'Windows Installer' because of an error with the 'Open With' information for that specific item. Thanks very much for your help though!
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