Recently, the behavior of using shift+del in outlook 2003 has changed. It used to hard delete the item (completely remove it . . . not moved to deleted items).
Now, using shift+del exhibits the same behavior as just pressing Del. In other words, it moves the item to the 'deleted items' folder.
shift+del works properly in outlook 2007. So, it seems to be a function of Outlook 2003, as opposed to an Exchange setting or something.
Any idea how to fix it?