cannot delete emails from OWA

Posted on 2007-07-30
Last Modified: 2010-05-18
I have a Exchange 2003 std server. One of the users is not able to delete/move emails from his mailbox using OWA. He gets an error "Some items can't be deleted. They are either moved, deleted or acces is denied."  I cannot verify if he is able to delete from outlook or not. He is a remote user and only uses OWA. Only this user is having this problem.


Before this problem started, our information store got corrupt. I repaired the store using eseutil and then defraged it. I followed a microsoft article.
Question by:knightrider2k2
    LVL 14

    Accepted Solution

    These are due to logical errors on your Exchange information store

    Had to run "isinteg" on the Exchage database. Run it till I had zero errors and the backup will run fine.
    LVL 7

    Author Comment

    Thank you Inbarasan
    I will do this tonight. Will let you know tomorrow. Any special precautions before I do this?
    LVL 7

    Author Comment

    It fixed it. Thanks

    Expert Comment

    Dear knightrider2k2

    Hi, hope you are doing fine.

    i know it has been a while this issue was raised but i'm actually facing the same issue and i'm very new to exchange server 2003.

    what command did you run exactly and what precaution should i take (backup edb file logs, etc ...) ???

    if i move the mailboxe to a new mailstore (since i can't put the main mailstore offline; it will take so much time and i can't do this) and run the command will it be enought to fix this is?

    thank you in advance


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