How to Force Exchange to update changes

Posted on 2007-07-30
Last Modified: 2010-05-28
When I make a change in Exchange Server 2003 (changing a user's email address, etc.) the change will take a good long time before it is reflected at the desktop. Namely, when a user is sending an email using the Outlook client and selects a name from "To:" list, the name selected will not show the change until perhaps the next day.

Is there an easy way to force Exchange to update/propagate the changes I made across all servers?
Question by:scfowler
    LVL 14

    Expert Comment

    Exchange pulls the data from Global Catalogue server. If your AD is replicated then you will see the data. So whenever you do the change force AD Replication to see the change immd.

    Author Comment

    inbarasan: Do you know where I would go to force AD Replication?
    LVL 104

    Accepted Solution

    What you are seeing is the offline address book lag.
    Cached mode in Outlook uses the OAB. The OAB is only updated once a day by default in Exchange and once every 24 hours, when Outlook is started or by a manual download on the client. The client behaviour cannot be changed.
    You can change how often the OAB is generated, I usually run it three times a day, but this will not result in the changes being seen by the client more frequently.


    Author Comment

    Thank you Sembee.

    I performed the following:  "In Exchange System Manager, Go to "Recipients", "All Global Address Lists". Right click on "Default Global Address List" and choose "Properties". On the first tab there is a button marked "Preview". Click that  This will show you the complete address list. If your updated entry is shown then the GAL on the Exchange is up to date." The change is showing up when I did this.

    Then I went to my Outlook client and did the following:
    "To manually download the address book: Tools, Send/Receive, Choose "Download Address Book...
    Click OK to the option."

    My Outlook client is indeed in cached mode, but it is not updated with the server change by performing the above. Maybe I just have to wait 24 hours?
    LVL 1

    Expert Comment

    Or you could have just taken Outlook off cached mode. haha

    Expert Comment

    wow lol.. thanks chris.. quick fix!

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Join & Write a Comment

    Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
    Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
    In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
    This video discusses moving either the default database or any database to a new volume.

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now