troubleshooting Question

ACT Version 8 - Get "the database could not be accessed" when trying to open on a new machine.

Avatar of Fluid_Imagery
Fluid_Imagery asked on
DatabasesMicrosoft SQL Server
3 Comments1 Solution2941 ViewsLast Modified:
I've just upgraded a client of mine's computer... well basically re-did their server and had to re-add them to the domain etc.

Everything is working fine with the computer except for ACT... so the pressure is on me to get this back up and running.

Currenly when I try to open either the PAD (locater) file or the ADF (data file) I get the error:

"The database horton could not be accessed.  In order to access this database check your network connection and verify that your database server is available.  It may be necessary to diable and firewall software on your server"

I've tried simple things... like changing the computer name back to what it was previous, trying to force open the ADF file... all with the same result.

Any help would be appreciated.

Mike Lazarus
Act! Evangelist - CRM Consultant

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