• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2829
  • Last Modified:

ACT Version 8 - Get "the database could not be accessed" when trying to open on a new machine.

I've just upgraded a client of mine's computer... well basically re-did their server and had to re-add them to the domain etc.

Everything is working fine with the computer except for ACT... so the pressure is on me to get this back up and running.

Currenly when I try to open either the PAD (locater) file or the ADF (data file) I get the error:

"The database horton could not be accessed.  In order to access this database check your network connection and verify that your database server is available.  It may be necessary to diable and firewall software on your server"

I've tried simple things... like changing the computer name back to what it was previous, trying to force open the ADF file... all with the same result.

Any help would be appreciated.

Thanks!
0
Fluid_Imagery
Asked:
Fluid_Imagery
  • 2
1 Solution
 
Fluid_ImageryAuthor Commented:
This is driving me nuts!
0
 
Fluid_ImageryAuthor Commented:
I got the database working again.

There must have been a problem with the file replication between the server and the local computer.  I noticed that the file size on the two different locations were off by about 100KB out of a 48mb file.  I copied the ADF and ALF to the same spot... erased the PAD file and it did the trick.
0
 
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
If moving a file from one machine to another, you really should do a Backup, then Restore_As... the machine name is in the database and only this method will properly change it
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now