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Restoring Auto Complete in Outlook 2003

I just replaced a client's server and naturally had to re-ad them to their domain on the workstations. I copied all the user settings from the old user to the new using a temporary account. All the outlook information went over, however the users are missing their autocomplete names when they try to send a new message.

Any help would be appreciated.

ASKER CERTIFIED SOLUTION

aissim

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Fluid_Imagery

ASKER

I've read that in a few places online, but I can never find the file.

What is it's path. I can search the entire computer for .nk2 files and nothing will come up.

aissim

Make sure, in Windows Explorer, you go to Tools | Folder Options | View tab | under Advanced Settings tick the box next to 'Show hidden files and folders'

But I believe it's located at ...\Documents and Settings\<profile name>\Application Data\Microsoft\Outlook - but I'll double check that in just a second.

aissim

Also, if you're looking in that folder - and your View/Folder Options are set to 'hide extensions for known file types' - the .NK2 files will just show as 'Outlook' or 'Pofilename' without an extension....and will be of the Type -> Office Data File

Fluid_Imagery

ASKER

Got them, thank you for your help. I actually saw them this time.

aissim

Good deal - glad to help.