troubleshooting Question

After virus removal user can not get into control panel

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truth_talker asked on
Windows XP
7 Comments1 Solution506 ViewsLast Modified:
I have a computer that someone brought to me with a lot of popups and the usual adware/spyware issues.  I think I have it fairly clean, but it appears the security policy or something became corrupt in the process.

The error I get when I try to go into System Properties, control panel etc is "this operation has been cancelled due to restrictions in effect on this computer".

I created a new user and that user can get into everything with no problem.  I am trying to avoid copying everything over to the new account, is there any way to reset the security for that user to default?

Thanks,

Patrick
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