Can't login--"Windows logon:  winlogon.exe"

Posted on 2007-07-30
Last Modified: 2008-01-09
I can no only login as guest on my XP computer now because all of my other accounts say "windows logon:  winlogon.exe", then the computer shuts down when I click either "OK" or "Cancel."  What are my options to get around this?  I can't even boot safe mode using the admin account because this error pops up there, too...
Question by:saturation
    LVL 5

    Expert Comment

    Got another PC you can stick your HD into?  try to back up the data...

    Have you tried the reinstall/repair from the windows install disk?

    Take a gander here, it will help you with figuring out what your problem is...
    LVL 32

    Accepted Solution

    Have you tried Last Known Good Configuration (reboot - hit F8 before the Windows logo appears, select Last Known Good Configuration)

    This is most likely a malware issue. A repair install may not get rid of the problem - as the infection may still be there.

    Try booting into Recovery Console (using a windows cd), and check for the appearance of c:\Windows\winlogon.exe - if it is there - delete it.

    (the normal location of Winlogon.exe is c:\Windows\System32)


    Author Comment

    There's not even a System32 directory inside of the Windows directory...Only 'System'.  Also, the winlogon.exe is not found in the root of the 'Windows' directory...Are there any applications I could run that might be able to spot out the malware (if it is really malware) on my drive?

    Author Comment

    Also, I was able to get in to the Administrator account if I boot in Safe Mode with DOS Prompt.
    LVL 32

    Assisted Solution

    Have you tried Safe Mode with Networking?

    If you could use that, you could run a full malware scan at
    LVL 32

    Expert Comment

    I hope that you resolved the problem.

    Thank you.

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