troubleshooting Question

Notes archive cabinet not showing archives

Avatar of staceyb1975
staceyb1975 asked on
Lotus IBM
12 Comments1 Solution410 ViewsLast Modified:
Notes users are no longer showing the archive database link in their expanded cabinet icon from the tools view. When the click the + to expand the tree for the cabinet it thinks for a minute, shows the cabinet expanded but does not show the sub branch of the tree displaying the archive. This seems to be system wide. All users archive to the domino server which also hosts their mail files.

Users can CTRL-O and browse to their archive database and open. This works fine, the ACL shows they have full admins over their own archive.

If I use an ID with admins and open a users mail db the archive link appears as it should. By default only users have rights to their archive so I can see the archive but when I click the link my access is denied. I can change the ACL for the archive to allow me and it works fine. This is just to prove that it is not an ACL issue with the users archive database.

I'm not sure what is going on. The user has full ACL over their own mailbox and archive, but only when an ID with admins is used can I see the archive link. I'm guessing this is a permissions problem but where?
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