Dialup connection to provide POP3 mail outside of exchange.

Posted on 2007-07-31
Last Modified: 2010-03-06
Hi. I have a recent client who is using SBS2003/exchange to collect mail from a ISP for their domain e.g.

I want to add an email address for a user who works from home with a laptop and a dial-up connection so he can receive email e.g I have configured Outlook express with his POP3 username and password as provided by the ISP but any mail sent to him is never received. I assume this is because at the exchange collecting all email for the Domain.

I can set up a temporary email address outside the Domain which works perfectly.  Is there a simple solution to this without turning Exchange server upside down as my knowledge of Exchange is very limited.

Question by:jimmycan
    LVL 15

    Accepted Solution

    I might offer you a different solution.
    Rather than have a Mailbox Enabled account for the user just have a Mail Enabled Account or Mail Enabled Contact for him. Mailbox enabled means there is a mailbox and mail enabled means there is an email account.
    If the guy never logs onto your domain either in the office or remotely then you don't need an account, just the Contact will be fine. Either way the process is the same. Make sure the user has a home email account at an ISP or whatever (who doesn't?) and obtain that email address.
    Create an Account or Contact and as you're going through the wizard you get the opportunity to add an external email address. Enter it there. What you will see when you look at the properties of the object is that there are two email addresses; one internal to your domain and one external. The one that is external will have SMTP in capitals next to it.
    All this means that if someone emails your user at Exchange will see that the primary address is and accept & forward the email properly.

    From what you've said you have already done a little bit of this already with the external account but you now just need to follow the process on your AD. will give you a little background. will give you some pictures as well.
    Do all of the above on the Exchange server as it will have the necessary extensions and tabs that you probably won't see on your DC.

    Author Comment

    Thanks you for your detailed and helpful answer czcdct:..J

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