troubleshooting Question

Dialup connection to provide POP3 mail outside of exchange.

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jimmycan asked on
Exchange
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Hi. I have a recent client who is using SBS2003/exchange to collect mail from a ISP for their domain e.g. mydomain.com.

I want to add an email address for a user who works from home with a laptop and a dial-up connection so he can receive email e.g john@mydomain.com. I have configured Outlook express with his POP3 username and password as provided by the ISP but any mail sent to him is never received. I assume this is because at the exchange collecting all email for the Domain.

I can set up a temporary email address outside the Domain which works perfectly.  Is there a simple solution to this without turning Exchange server upside down as my knowledge of Exchange is very limited.

Thanks.  
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